Sales Support Apprentice

Duties will include, but will not be limited to:

Sales Activity:

Work with the sales team to generate enquiries through different internal and external marketing channels Generate meeting appointments for the sales team through prospecting activities including telephone calls to prospective target clients Collaborate with the sales team to prepare marketing collateral, proposals and agreements for prospective and existing clients

Customer Interaction:

Communicate with customers to address enquiries and provide product, service and account information Maintain a high level of professionalism and courtesy in all customer interactions

Administrative Support:

Working with third party creative partners to prepare marketing materials across digital and print platforms Co-ordinate logistics for sales meetings, including scheduling appointments Assist in managing the sales funnel and pipeline and updating CRM (Customer Relationship Management) system with relevant information

Training:
The successful candidate will work towards achieving their Apprenticeship Standard in Customer Service Level 3 A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course This is a predominently work-based programme with College attendance required once a month All learning will take place at the candidate's place of employment/College and within their contracted working hours

Training Outcome:
Excellent communication skills, both verbal and written. Highly self-motivated Strong attention to detail and ability to multitask in a fast-paced environment Proficiency in MS Office Suite (ideal but not necessity) Ability to work effectively both independently and as part of a team Customer-focused attitude with a dedication to providing exceptional service

Employer Description:
Bluecube is a leading MSP (Managed Service Provider) that has been established since 2008 and is based in Lincoln. Bluecube specialise in providing technology solutions to businesses throughout the UK. Bluecube’s portfolio of services includes IT services, business telephony and UC (Unified Communications) solutions, internet connectivity and mobile phone services. Bluecube offers guidance, solution architecture and support to businesses seeking to navigate the complex world of business technology. The company designs bespoke technology solutions for business, equipping clients with the necessary tools for communication & collaboration and to stay fully connected with their teams, clients and suppliers. Through continuous consultations, we ensure our clients have access to the latest market technology, coupled with in person and remote training to maximise their technologies potential. Bluecube, foster a collaborative and inclusive environment where every team member is valued and empowered to succeed. We prioritise innovation, integrity and customer satisfaction. The successful applicant will be part of a team that is passionate about delivering premium support and service excellence. We operate a clear training and progression path through to senior sales.

Working Hours :
Monday - Friday, 09:00 - 17:00

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience