Marshall Skoda Reading Service Technician Apprenticeship

The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.   
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:  
Use of diagnostic equipment to identify vehicle faults. 
Testing of parts and systems to ensure correct working.  
Following checklists to ensure all critical parts of vehicles are examined.  
Carrying out bumper to bumper overview, service, and inspection.  
Maintenance of electronic systems including on- board entertainment systems.  
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.   
Completion of legible and accurate paperwork for the customers and centres records  
Maintenance of a clean and tidy work environment.  
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. 
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme.  
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:  
Enthusiasm and willingness to learn  
Teamwork  
Strong communication  
Customer Service  
Interest in vehicle engineering  
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. 

Training:

Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.  
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.  
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.  
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. 
On successful completion of the three year programme, you will receive the following:  
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle) 
Certificate in Automotive Refrigerant Handling  
Brand specific certifications.

Training Outcome:

Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.  
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.  

Employer Description:
ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.

Working Hours :
Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience