Careers Communications Assistant Apprentice

Presenting to groups of students in lectures, organising pop up roadshows, attending networking events and liaising with academic colleagues Proactively utilising all communication and recruitment channels to identify potential students and graduates who could benefit from Careers support, whilst providing specialist advice and guidance Provide a first point of contact service for targeted students, graduates and other stakeholders Supporting any queries and issues, assessing appropriate options and referring to appropriate colleagues as necessary. Be responsible for the monitoring and maintenance of relevant online bookings for appointments and events. Actively participate in the promotion of the departments functions and services to internal and external stakeholders Work with colleagues to develop and deliver an enhanced diagnostics service for students to assist them in accessing and understanding Careers support Support the collection, recording, compilation and presentation of associated statistical data, including the compiling of written reports Work with colleagues to increase digital and online interactions with Careers platform To provide operational leadership in key functional areas by way of continuous improvement and customer satisfaction Support GBS in its commitment to improving and increasing the graduate prospects of our students through high quality employability and enterprise interactions To develop links and relationships with the wider GBS community and external stakeholders to communicate and increase awareness of the careers agenda

Training:
Level 3 Customer Service Specialist Apprenticeship Standard Functional Skills Level 2 in maths - if applicable Functional Skills Level 2 in English – if applicable

Training Outcome:
Excellent progression available within the company The successful applicant will undertake more responsibilities as the Apprenticeship develops with a strong view to securing permanent employment on completion

Employer Description:
Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK.  We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.

Working Hours :
Monday - Friday (Times TBC)

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,IT skills,Team working