Credit Control Apprentice

Debt management and collection of customer accounts Responsible for own section of ledger Achievement of agreed collection targets Provide reports on performance of accounts To control and monitor the daily debt Monitor cash allocation and propose corrective action on allocated accounts where needed To ensure correct procedures and processes are in place as per credit policy established to chase payments from customers on a regular basis To escalate serious issues to Team Leader or the Credit Manager To ensure all daily task are achieved i.e. unallocated cash, taking accounts off dispute, chase customers when promise to pay date fails to result in payment Ensure that your customers are your first priority and excellent customer service is delivered at all times Manage a high level workload and pick up any ad hoc projects to support the department

Training:

Credit Controller and Collector Level 2 Apprenticeship Standard:

This credit controller and collector apprenticeship is designed to develop the core knowledge, skills, and behaviours in credit management and collections principles, regulatory requirements, and professional standards, and enable an apprentice to apply these within their everyday role It’s a great introduction to a career in credit control for both new employees and existing talent across all sectors and within a range of organisational functions including operations, policy, sales, financial risk and customer relationships Our Credit Controller apprenticeship programme integrates two modules of technical training delivered in partnership with the Chartered Institute of Credit management (CICM) to achieve the Certificate in Credit Management This is a fantastic opportunity to build technical knowledge which is supported by work based experience

Training Outcome:
Future roles such as Internal grading system or Aspiring Manager Programme following the apprenticeship

Employer Description:
We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands.Rentokil is the world’s leading commercial pest control services provider.Initial is the world’s leading commercial hygiene services provider.Ambius is the world’s leading commercial provider of plants and scenting.

Working Hours :
Shifts to be confirmed

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills