Business Administrator Apprentice

• Making appointments
• Giving out test results
• Recording requests for home visits
• Taking messages for doctors, nurses and other staff and recording them on the computer.
• Telephoning other agencies as needed
• Ordering of ambulances in an emergency

• Greeting and Directing patients and other visitors within surgery
• Checking in patients using the electronic system
• Making appointments and giving out appointment cards
• Ensure those patients without an appointment but who need urgent consultations are seen in accordance with practice policy.
• Accepting and handling specimens
• Explain practice procedures and formal requirements to new patients and those seeking temporary services.
• Ensure procedures are complete.

Training:

Business administrator Level 3 (A level)

Day release at Middlesbrough College 

Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available

Employer Description:
We are passionate about providing the best care to our patients . We believe in personal care and have managed to keep our waiting times low despite growing popularity and increasing list size. We were rated as one of the best GP practice in national survey in Teesside area in 2022-23.

Working Hours :
Monday - Friday 7am - 6pm (varied shifts) Usually start between 8 - 9am

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Non judgemental,Patience