REF BA03 Patient Services Workflow Co-ordinator Apprentice
To gain a thorough knowledge of all Practice procedures
To work in accordance of written protocols
Sorting and distributing incoming mail, ensuring individual correspondence is dealt with i.e. reports etc.
Checking in of patients and consulting with members of practice team
To assist and cover all reception positions as necessary
Process clinical assessment requests from patients by telephone and in person
Process home visit requests
Use telephone system
Cover for reception when necessary
Training:
Business Administrator Level 3 Apprenticeship Standard:
This Apprenticeship is completed within the workplace You will be assessed through written work and observation throughout your training You will be given time by your employer to complete portfolio work, attend training, workplace shadowing and any other opportunities to develop your skills and knowledgeTraining Outcome:
Potential for future career progression
Employer Description:
Busy GP practice part of Preston & South Ribble Primary Care Network with extensive healthcare team serving local community healthcare services Patient list size not exceeding 11,000 patients Located in village of Longton on the A49 between Preston and Southport Bus route / Free staff car parking We are a very friendly team and work closely with our community neighbours helping provide services to our patients
Working Hours :
Monday, 7.30am - 4.00pm, Wednesday, 8.00am - 5.00pm, Thursday, 7.30am - 1.00pm and Friday, 8.00am - 6.30pm
Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills