Business Administration Apprentice

Key Areas

To promote, at all times, the values of the organisation, To Put People First, Be transparent, Go the extra mile, Be creative, Be adaptable. Undertaking word processing and other ICT related tasks including letters, reports and schedules, and work which utilises other ICT packages, such as databases, spreadsheets, formatting presentations or research on the internet To take a proactive role in meetings- taking notes/minutes of meetings as required, organising of meetings, typing agendas, collating papers and booking rooms. To order equipment as requested, process invoices and reconcile statements from electronic financial management information systems in line with financial procedures. To maintain stationery and consumables stock and supplies for the whole organization, distributing as required. To undertake reception duties, answering routine telephone and face-to-face enquiries, taking messages and forwarding them onto the relevant person as required. To support senior management team to deliver the Future Directions ‘Our Plan’. Ensuring that clerical aspects are carried out e.g. photocopying, filing of financial records Emailing, completing routine forms and responding to routine enquires where required Implementing and upholding the policies, procedures and codes of practice of the organisation, including relating to customer care, finance, data protection, ICT, health & safety. Assisting to roll out successful Monthly Induction’, by ensuring induction packs are complete and accurate. Managing the Learning Management System, by approving bookings onto training courses, updating registers, and adding new training sessions. Attending and participating in relevant meetings as appropriate Undertaking any other additional duties

Training:
Training will take place one day a week at Oldham College

Training Outcome:
Next level of apprenticeship or full time employment

Employer Description:
Future Directions is a values based high quality social care provider. Our intention is to drive the personalisation agenda so that each individual who we support has their own support package to meet their individual support needs. We currently provide services across the North West and plan to expand further. We are registered with the Care Quality Commission to provide personal care, supported living, domiciliary care and care homes with nursing. Future Directions CIC has been developed to provide the innovative services which individuals want and need. We support people with complex needs who require additional support including adults and young people with: • Mental health needs • Learning disability • Autism • Forensic history • Complex health needs • Acquired brain injury • Older people • Dementia • Profound multiple disabilities • Young people in transition We work with people and provide support that enables them to live the life they want and to achieve a meaningful life. We are a ‘not for profit’ values based organisation. As a CIC we are making a real difference to peoples’ lives. Our values are our compass and they guide us in all we do. They inspire us to provide the best support we can

Working Hours :
Monday to Friday, 9.00am to 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative