Administration Apprenticeship

Key tasks include the following:

Undertake general administrative tasks, such as filing, ordering materials, sending job information/packs to contractors. Use of Microsoft applications such as Outlook, Word and Excel. Dealing with inbound and outbound calls with customer, clients and contractors to assist in the delivery of services. Documenting the phone calls on both internal and external systems. Helping colleagues with any other tasks that may arise.

Training:

Training will take place both within the workplace and within Springboard. 

Off the jobs hours are calculated as 6 hours per week where apprentices are at work and learning something new to perform their job. 

Training Outcome:

Full-time job roles may be available. 

Education progression could be within a Level 4 HR programme

Employer Description:
North East Building Services has over 15 years of experience in the North East of England as commercial and private building contractor. Operating in both the Private and Commercial Sectors, they provide a professional service, quality workmanship and value for money that their blue chip client base demand. The trusted workforce has the flexibility and experience to undertake a diverse range of projects from minor repairs and maintenance to major refurbishments and full construction projects. They are the appointed contractor for several major insurance companies.

Working Hours :
Monday - Friday 9am-5pm. Half an hour unpaid break for lunch

Skills:
Communication skills,IT skills,Attention to detail,Administrative skills,Initiative,Time management,Confidence