Business Administration Apprentice

Administration for the Aftersales department including repairs to NTM vehicles and part sales Collation and recording of service engineers timesheets Update job cards as required for the Aftersales department Invoicing for part sales orders and repairs completed by the Aftersales department Completion of purchase orders Monitor the aftersales teams performance and collate reports based on allocated KPI’s Produce and develop promotional material and company literature on part sales and the services department activities, working alongside the Marketing department Ensure records are kept up to date Support management in developing good internal and external customer ethos Undertake other duties as necessary to meet the needs of the business

Training:

Formal training is delivered at HWGTA, located in Worcester (WR4 9GN). You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.

Additional training for functional skills in English and maths will be undertaken if needed.

You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration Level 3 qualification. There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.

Training Outcome:

Plenty of opportunities, and progression, within this international manufacturing company for the right apprentice who has a hunger to fulfil their full potential

Employer Description:
NTM-GB Ltd is a well-structured and growing company, which develops, manufactures, sells and maintains Refuse and Recycling Collection Vehicles.

Working Hours :
Monday – Thursday 08.30am to 16.30pm and Friday 08.30am to 16.00pm with a half an hour unpaid lunch

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Self-motivated,Professional