Business Administrator Apprentice

Answer phone calls and respond to patient enquiries. Schedule and manage patient appointments. Update and maintain patient records using clinic systems. Prepare and organise patient files for consultations. Assist with ordering and managing medical and office supplies. Process payments and issue invoices for clinic services. Greet patients and visitors, ensuring a positive experience. Support administrative tasks such as filing, scanning, and photocopying. Liaise with optometrists and other team members. Ensure compliance with data protection and clinic policies.

Training:
Business Administrator Level 3 (A level) Apprenticeship Standard Functional Skills in maths and English (if required) Training schedule has yet to be agreed upon, further details will be made available at a later date

Training Outcome:

After completing the Business Administrator Apprenticeship, there are several potential career progression routes. You could advance to a Senior Administrator role, specialising in healthcare administration, or move into Office Management within the eye clinic.

With experience, you could explore roles such as operations management. There is also the opportunity to pursue further qualifications to specialise in specific areas of administration or leadership roles.

Employer Description:
Woodford Eye Clinic offers bespoke eye care services with state-of-the-art technology and a dedicated staff. They provide comprehensive eye exams, contact lens fittings, minor and emergency eye care, and a range of eyewear products, including designer frames and contact lenses. We also works closely with the NHS to offer medical eye care and referrals. The clinic is known for delivering personalised and attentive care to each patient, ensuring a high standard of service. Located in Woodford Green, their focus is on maintaining eye health and enhancing patient satisfaction.

Working Hours :
Monday to Friday: 9am to 5pm (breaks to be confirmed)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills