Apprentice Trade Counter Sales Person (Sydenham)

Provide potential and existing customers with the highest level of customer service and support the wider sales team in generating and chasing leads Process sales for customers using the in-store payment systems, quoting correct pricing, delivery date and stock requirements Focus on effective customer account management, aiming to increase the company’s customer base and develop long term collaborative relationships within the building trade Maintain up to date product and industry knowledge Use creative marketing materials to promote Howden's products, depot events and sales periods to new and existing customers Keep in touch with both depots' lead banks regularly via the telephone and using our customer engagement messaging tool Develop long term collaborative relationships with customers Proactively gain new accounts, repeat business, and generate qualified leads for the team through outgoing sales calls

Training:
Customer Service Practitioner Level 2 Training provided by in house Learning and Development Team Support from external training provider 15 Month programme including minimum 12-month learning period plus end point assessment

Training Outcome:

It may lead to full-time employment with the company.

Employer Description:
Are you looking for a new challenge where you can earn while you learn? Do you want to be part of an incredible team working towards a common goal, providing excellent service to our customers? At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities, reflected in our placement at Number 17 in the Top 100 Apprenticeship Employers table 2022. We are proud of our substantial growth with over 780 depots nationwide and remain committed to success through the expansion of our local depot network. Despite its scale, Howdens remains a local business with traditional values and we are seeking talented people to help us continue to grow our business. Howdens Joinery, a trade only business with over 780 depots, has built a reputation that builders can trust through offering best local price and providing product from local stock. Our unbeatable service and product has led to us becoming a market leader, which is why we were awarded the Royal Warrant of Appointment to Her Majesty the Queen 2015 for our quality and excellence

Working Hours :
Monday - Friday 9.00am - 5.00pm. Shifts - may work evenings and weekends. Breaks to be confirmed.

Skills:
Communication skills,Organisation skills,Customer care skills,Number skills,Team working