Office Administration Apprentice

·Document filing

·Order entry

·Creating and sending invoices

·Order progressing

·Process and manage orders using bespoke software system

·Using and developing excel spreadsheets to plan distribution

·Analysing load distribution data

·Liaise with internal staff regarding order progress

·Communicate with customers and colleagues in person, by phone and by email

·Answer customer enquiries

·Build customer relationships

Training:
Business Administration Level 3 Apprenticeship Standard All training sessions will be delivered via Teams or in the workplace with an assigned Trainer Assessor

Training Outcome:

There is an opportunity for the right person to develop their skills and knowledge about the business and progress into a Business Development position within the company, this would involve gaining a Level 4 Sales Executive qualification.  

Employer Description:
Kelvin Steels is a family run business with three depots in Glasgow, Washington and Rotherham. As the largest independent steel stockholder in the UK, we're passionate about our business. Expanding steadily since 1979, Kelvin Steels Ltd. provides a comprehensive range of specifications, lengths and sections. The real reason behind our success, however, is that we provide flexible and highly personalised service that takes all the hassle out of ordering engineering steel.

Working Hours :
Monday – Thursday 8.30am – 5pm Friday 8.30am – 4.30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Creative