Ford Parts Advisor Apprenticeship - Bromley

As this apprenticeship role offers a varied workload the Apprentice will develop skills in a number of areas.

Duties may include:

Communication Dealing with customer queries How to currently handle complaints Procedures Assisting customers

Training:

Level 2 Customer Service Practitioner Apprenticeship Standard:

Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4-6 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course

An apprentice’s training includes:

Apprenticeship standard Level 2 (Customer Service Practitioner) An industry recognised standard qualification Functional skills if needed

Training Outcome:
There may be a possible full-time career within the automotive industry with many opportunities to progress to positions of authority. The opportunities are endless By having a highly regarded set of skills, Apprentices can go on to develop their career within specific interests they may have, whether it be progressing through the dealership, working towards a job within motorsport or working on large military vehicles in the Armed Forces

Employer Description:
If you're looking for new and used cars, vans or motorcycles from Audi, Mercedes-Benz, Jaguar, Land Rover, smart, BMW, MINI, Honda, Volkswagen, Kia, Volvo, and Toyota then you're in the right place. Your Vertu Motors experience is guaranteed to be second-to-none from start to finish. As part of one of the largest automotive retailer groups in the UK we can offer both new and used cars, vans and motorcycles nationwide. But the Vertu Motors experience doesn't end with handing over the keys - our network of well-equipped service centres can offer everything you need to keep moving, right up until it's time to choose your next vehicle. Servicing, MOTs, vehicle repair, parts and more - all delivered by manufacturer accredited technicians. Here at Vertu Motors, we pride ourselves in delivering the very highest standard of service every single day. Our Contact Centre is available 7 days a week, meaning our friendly team of experts is always here to help.

Working Hours :
Shifts to be confirmed.

Skills:
Communication skills,Team working