Operations Executive/Business Administration Apprenticeship

 
Duties will include, but not limited to;

Work as part of the team to deliver world-class customer service, including answering phone calls and enquiry emails To support the fulfilment of the Barmy Army’s ticketing schedule. To fulfil orders of merchandise and other items from the warehouse dispatch system Support our retail operation at sporting events across the UK Understand and process internal systems including back-end website systems Reporting of key business metrics such as membership and ticket sales Data entry and use of IT systems Exporting key business data to relevant partners such as membership information and sales orders Effectively support the finance team with administration tasks. Working proactively with other team members to ensure all requirements are met Be a flexible and proactive team member offering support to all aspects of the business as and when required

Full training will be given in order to complete the above duties to the best of your ability. Emprise Group Limited and Boom Training will provide ongoing support and guidance to help you complete your apprenticeship studies.

Training:

Level 3 Business Administrator Standard, which includes:

Modules covering Skills, Knowledge, and Behaviours in Business You'll have a personal tutor to guide you through your training You will attend 1:1 sessions with your tutor every 2/3 weeks End-Point Assessment (online) Occasional group classes with other learners Functional Skills Level 2 in maths & English if required Business Administrator Certificate from IFATE and City & Guilds

More information here:
https://boomtrainingltd.co.uk/courses/apprenticeships

Training Outcome:

Possibility of a permanent position at the end of apprenticeship.

Lots of room to grow within the business. Consistent and regular training throughout the year.

Employer Description:
The R66T Academy is all about finding ways to encourage people to play more cricket. By making cricket fun we think we can increase the take up and retention of players. We want to intensify the experience of young players by using the best available technology and expertise. Retail of cricket equipment, clothing and coaching aids. Barmy Army - Organising official travel packages - Providing dedicated Barmy Army seating areas in the UK and overseas - Organising HQs around the globe for like-minded fans to meet - Organising major events throughout the year - Produce high-quality merchandise - High-quality digital content - the Shackles Are Off podcast - Providing top tips for travelling members - Charity fundraising globally – over £500,000 raised since 1994-5 - BA Cricket Club plays games globally at the best stadiums - Having fun and supporting England unconditionally - Finchy the trumpet!

Working Hours :
Monday - Friday 9:30am - 4:30pm 6 hours per week set aside (during paid working hours) to focus on apprenticeship studies 30 minute lunch break (unpaid). On-site.

Skills:
Communication skills,IT skills,Customer care skills,Time management,Reliable