Library and Learning Resources Apprentice

Maintaining, and curating the collection of resources (hard copy and digital), including acquiring, processing and cataloguing resources. Identifying resources to enhance and update the collection and presenting to line manager for consideration of purchase. Supporting the creation of innovative learning material for virtual and face to face education, this can include creating study support content for the Learning Management System. Assist with regular training surveys that measure satisfaction; provide feedback to team, identifying areas where services can be improved. Maintaining statistics about library and learning usage and user satisfaction and reporting for monitoring and quality assurance. Raising awareness of training sessions and resources available to relevant internal and external learners through the most effective promotional manner e.g. mailshots, newsletters, brochures, information packs etc. where appropriate and necessary and in a timely manner. Developing and maintaining positive relationships with internal and external learners and professional colleagues e.g. NHS, education institutions, other hospices, and other relevant knowledge services. Ensuring the library is a comfortable, welcoming environment for all learners. Supporting internal and external training and induction programmes (face to face and online), through room setup, evaluation surveys, sending follow-up material and certificates etc.    Maintaining correct information and data on various databases e.g. the Learning Management System, Intranet, Eventbrite, Zoom etc. Assisting with comprehensive literature searches to support projects for research, clinical and business decision making. Receive phone calls, monitor emails and other correspondence from learners, dealing with queries and directing enquires to the correct person. Providing active support for reading groups and journal clubs, including highlighting new resources. Presenting training sessions (face to face and virtual) on accessing the library and learning resources available and supporting learners as required. This should consider appropriate support for different learning needs. To provide administration support for the team, learning activities, events and meetings.

Training Outcome:
This apprenticeship is just the beginning! We’ll support your career growth, whether you want to continue in education support or explore other areas within healthcare.

Employer Description:
Keech provide free, specialist care for Adults in Luton and South Bedfordshire, and children from Bedfordshire, Hertfordshire and Milton Keynes living with a life limiting illness. Keech supports adults and children to live pain and symptom free, to spend untroubled time with their loved one, to understand what’s happening to them, to stay out of hospital and to make the most of the time they have.

Working Hours :
Monday to Friday, 9.00am - 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Team working