New Business Apprentice
Inbound and outbound customer calls (with training)
Maintain sales and marketing data contained within CRM database and ensure accurate customer information, including but not limited to leads, contacts, accounts and opportunities
Process sales orders by entering details on the Sage accounting system
Prepare quotations for customers
Communication with the relevant account managers, suppliers and internal support teams, ensuring that customer expectations are managed
Listen to customer requirements, identify and share opportunities for upsell to achieve sales through service
Prepare and co-ordinate sales and marketing materials to include online content
Attend customer meetings and industry events
Outbound calls to potential and previous customers to increase customer spend in existing accounts and promote new business, using existing database (once confident with products)
Manage linked-in connections and develop own professional network
General sales and office support and ad-hoc admin when required. This will include assisting other teams, such as the warehouse with picking and packing, the engineering team, finance and operations, as well as the sales team
Training:
On completion you will achieve a Level 4 qualification in Sales Executive
Training will be hybrid between in-person in the office, and online based on one day a week
The role is office based
Training Outcome:
To progress into an account manager role
Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship
Employer Description:
Our client is the UK's only specialist and largest supplier of commercial and emergency vehicle lighting systems, Lite-wire and aftermarket auto-electrical parts. They are committed to developing and supporting new talent, to building skills relevant to their company and industry, and to encouraging diversity of thought and ideas.
Working Hours :
Monday - Thursday, 8.00am - 5.00pm and Friday, 8.00am - 4.00pm,
Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative