Apprentice Administrative Assistant

To answer the telephone in an appropriate manner and time, take messages and transfer calls as necessary. To greet clients in a courteous manner and deal with their enquiry efficiently. Monitor and respond to general emails. General office administration duties such as filing, checking stationery and assisting with the postage of documents. Providing assistance to lawyers in drafting documents. Preparing marketing leaflets.

Training:

You will receive specific on the job training from the employer in your workplace at Roper James Solicitors.

Off the job training will be delivered using weekly classroom sessions delivered at Achievement Training city centres location or you will be work based and will be given time in the working week to study towards the theory element of the programme. You will be working towards:

Level 2 Customer Service Apprenticeship Standard Apprentices without Level 2 English and maths (A*-C or 9-4 GSCE) will need to achieve this level before the end of their apprenticeship

Training Outcome:
There will be the opportunity to progress to a Paralegal role and beyond if the successful candidate is able to show drive and initiative.

Employer Description:
We are a modern, progressive and specialist Solicitors’ Practice specialising in Medical Negligence and all types of Personal Injury Claims, enhanced with professional, highly experienced and approachable Residential and Commercial Property, Wills and Probate, Family Law and Employment Law Departments.

Working Hours :
Monday to Friday, 9.00am to 5.00pm, with 1 hour per day for lunch.

Skills:
Communication skills,IT skills,Organisation skills,Problem solving skills,Some knowledge of Excel