Administrative Apprentice

Understanding geographical business locations, other employee’s responsibilities and strategic supplier/customer relationships Systems use and understanding (Classic server navigation and CASH system use) Electronic filing, archiving, storage and retrieval of information Dealing with general internal & external correspondence (emails/letters/documents) Gaining knowledge of and working to the Classic Lifts Integrated Management System (IMS) Managing engineers time sheet collation and filing Answering and dealing with incoming calls Goods inwards logging, assignment and material processing Receiving, logging and distributing customer breakdown calls to engineers Collating and issuing customer and internal reports Dealing with engineers document and information requests Setting up new service and call out sites onto the CASH Service Management System Doing service routine extract and information input Quotation submission to customers Monitoring and issuing customer price increases and updating the CASH system Raising and issuing purchase orders to suppliers

Training:

Business Administrator Level 3.

The apprenticeship will be delivered remotely within the workplace with onsite visits every calender month.

Functional skills delivered on college premises if required.

Training Outcome:

Various career paths are available in the future including sales, management and engineering.

Employer Description:
Classic Lifts is a large independent UK national lift company providing professional lift maintenance, repairs, modernisations and new lift installations from 8 regional centres

Working Hours :
Monday - Thursday 8:30am - 5:00pm and Friday 8:30am - 4:00pm, (40-minute lunch each day total)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Good telephone manner