Telephone Collections Apprenticeship

What you'll be doing:

Connecting with customers: You'll be making outbound calls to customers with overdue accounts, using your excellent communication skills to understand their situation.
Finding solutions: You'll negotiate payment plans and settlements that work for both the customer and our clients.
Smashing targets: We offer uncapped commission, so your earning potential is truly unlimited. The more you succeed, the more you earn!
Building relationships: You'll be a key point of contact for customers, providing excellent service and resolving queries.
Working as a team: You'll be part of a supportive and energetic team in a buzzing office environment.

Training Outcome:

Upon successful completion of the level 2 Credit Controller apprenticeship there may be the opportunity to progress to the level 3 Credit Controller qualification, we offer real opportunities for growth and development within the company.

Employer Description:
We're not your typical debt collection agency. We're a vibrant, modern company based in the heart of Preston, and we're looking for talented Telephone Collections Agents to join our expanding team. This is a purely telephone-based role where you'll be the voice of our company, building rapport with customers and negotiating payment solutions.

Working Hours :
Monday to Friday 9am to 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Patience