Apprentice Business Administrator

-              Handle enquiries and requests from new and existing customers effectively and efficiently such as requests for POD’s, stock availability, quotations, product queries (etc)

-              Stay on top of client accounts, ensuring we follow through on promises and meet their needs.

-              Generating reports for the senior leaders within the organization.

-              Working closely with Sales Managers to support key accounts and projects.

-              Liaising with other departments (Accounts, Purchasing, QA & Warehouse) where relevant to complete a customer or Senior Leader’s request.

-              Offer support in all other administrative areas of the sales team such as order processing, stock allocations, web sales support (etc)

-              Inbound & Outbound Calls as well as front of house.

Training:
Advanced Business Administrator apprenticeship standard Monthly workshops with delivery either online or face to face  1:1 support by an Apprenticeship Assessor In-house mentorship provider by managers In-house training programme provided by the employer Functional Skills in English and maths, if applicable

Training Outcome:

Growth within Sales department and yearly pay review.

Employer Description:
Continental Product Engineering Ltd, a well-established business in the supply of Natural Gas and LPG equipment,

Working Hours :
Monday to Friday 9am to 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Multi-Task