Customer Care Business Administrator Apprenticeship

Dealing with telephone enquiries Sending and receiving emails Filing documents Booking interviews Greeting the public and dealing with their enquiries Liaising with social workers and carers

Training:
Apprentices will work to complete the Level 3 Business Administrator standard They are appointed a Skills Coach who works with them to deliver work-based learning via face to face and online meetings Apprentices are allowed 6 hours per week of the job hours to enable them to complete work and self-reflection activities On completion of training, apprentices do an end point assessment

Training Outcome:
On successful completion of this apprenticeship, full time employment will be considered

Employer Description:
Clements Health Care UK is checked and approved by Care Quality Commission (CQC).They provide a person-centred service that gives independence, companionship and offer peace of mind for family and friends knowing that their loved one is safe at home. All their care workers are well trained, fully vetted and DBS checked (Police checked).

Working Hours :
Monday - Friday, 9.00am - 5.00pm, with a 30-minute lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Excellent punctuality,Knowledge of safeguarding