Sales Administrator Apprentice

Main duties:

Communicate with customers to understand their needs and provide product information. Build and maintain strong customer relationships. Take messages and pass them to the correct person. Answer email and phone call enquiries. Process customer orders accurately and efficiently, ensuring timely delivery. Assist and follow up to our customer base. Maintain accurate and up-to-date records of customer sales and orders. Archive records when needed. Assist with various aspects of the business as needed. Photocopying and filing. Focus on adding value and contribute to the efficiency of the organisation. Provide support of functional areas, working across teams and resolving issues as requested.

Training:
Level 3 Business Administration at Stockton Riverside College. Functional Skills in Maths and English (if required).

Training Outcome:
An opportunity for a full-time position at the end of the Apprenticeship

Employer Description:
TCS CAD established in 1994, specialises in providing CAD, AEC and BIM Design Software Solutions. Large-Format Printing, Scanning and Copying equipment to Engineering, Architecture, Construction sector and to Graphic industries, as well as to Govt. Public Sector and Utilities. TCS CAD provides and supports complete Architectural, Building, Civil Infrastructure design solutions in Computer Aided Design (CAD), Building Information Modelling (BIM) and associated CAD IT hardware and software products. We are partner with the world’s leading design software vendors such as Autodesk, Bluebeam® and Trimble Sketchup, incorporating training, consultancy and support services ensuring that our customers gain maximum design efficiency and productivity.

Working Hours :
Monday to Friday (hours to be confirmed).

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Able to work individually,Able to multitask,Microsoft Office knowledge,Time management