Business Admin Apprentice
General administration duties
Responding to correspondence, telephone calls and e-mails when required
Answer and direct any queries providing accurate information to ensure excellent customer service is being delivered
Acknowledge customer enquiries
Prepare and send customer quotations
Process and manage customer sales orders
Prepare and manage order shipments
Provide aftercare
Maintain customer records and files
Assist the operations team to
Source materials
Manage inventory
Book in/out orders and stock
Provision of quality/regulatory documentation
Maintain supplier records and files
Any other duties that are deemed appropriate from time to time
Training:
You will be studying a Level 3 Business Administrator apprenticeship standard over an 18-month period. This is a fully work-based programme - you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider.
Training Outcome:
Potential full-time position available upon completion of apprenticeship for the right candidate.
Employer Description:
Fagron is committed to the personalization of health treatment to cover the individual patient's need through Pharmaceutical Compounding Sterile Outsourcing Services. Pharmaceutical Compounding allows pharmacists and prescribers to create medication that satisfies patients' needs. Through our services towards personalization, we can extend the range of mass-produced medication and keep available medicaments that are no longer offered commercially in an affordable way for those who need them. Fagron was founded in the Netherlands in 1990 and is currently present in 35 countries worldwide enabling pharmacists, prescribers, hospitals, and industry to provide quality, safety, and service for their patients. Together we create the future of personalizing medicine.
Working Hours :
Monday - Friday, 8.30am - 5pm.
Skills:
Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,IT skills,Problem solving skills