Business Admin E-commerce Team Apprentice

Work activities will include but are not limited to:

Deal with internal and external queries Taking orders and inputting onto the system Dealing with any customer queries for example tracking deliveries or resolving problems with orders Accurately record returned stock.Listing product on various marketplaces (eBay, Amazon, Shopify) Creating/Editing posts for Social Media (Facebook, Instagram, Tiktok, Youtube) 

Training:
This is a work based programme which means that all of your learning will take place on the site of your employment and within your contracted working hours. We host supporting workshops regularly throughout the apprenticeship which you can attend in person at our Derby Road campus or virtually via Microsoft Teams You will work with expert assessors to develop new knowledge, skills and behaviours within the profession You will experience a blended learning model You will gather learning evidence, journals and off-the-job records using your e-portfolio At the end of the planned learning period, it will be agreed that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged

Training Outcome:
Long term perm position within the business with continued career development

Employer Description:
Sutton Auto Factors are a leading independent motor factor based in Nottinghamshire and Derbyshire. Our aim is to deliver the best products at the most competitive prices, along with the highest standards possible in service and customer care. We offer choice and value by stocking and developing a complete range of automotive replacement parts and accessories for all modern cars and light commercial vehicles.

Working Hours :
Monday - Friday 09:00 - 17:00 some weekend work may be required from time to time.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Diligent Approach