Apprentice Anti-social Behaviour (ASB) Assistant

The Apprentice ASB Assistant role will be the initial point of contact triaging responses to ASB and community safety issues, providing initial ASB advice and administration support to the team. The apprentice will also work closely with ASB officers and partner agencies to assist in the investigation of ASB and community safety cases to successfully resolve cases with both informal and formal resolutions and during the two years develop knowledge, skills and behaviours to officer level, responding to ASB cases.

Training:

The apprenticeship is a work based 24-month program completing the Anti-social Behaviour & Community Safety Officer Apprenticeship (Level 4) with Resolve Anti-social Behaviour, apprentices are required to meet the entry criteria for the course with the course and role starting in November 2024.

Training Outcome:
We cannot guarantee a position following the completion of the apprenticeship, but we have an excellent track record of keeping our successful apprentices in the organisation. Upon successful completion of the apprenticeship and a successful appraisal of your performance, there will be consideration made for a permanent ASB Officer role, subject to availability.

Employer Description:
Hinckley & Bosworth Borough Council is a borough council serving the people, communities and businesses of Hinckley & Bosworth in south west Leicestershire. The council serves approximately 100,000 inhabitants over 16 wards with 34 elected councillors and with approximately 425 full-time and part-time staff.

Working Hours :
Monday to Thursday, 9.00am to 5.00pm and Friday, 9.00am to 4.30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Work with vulnerable people,Resilience