Benefits Administration Officer Apprentice

Dealing with any incoming post and documents, including
indexing, integration, copying and returning documents Scanning and indexing documents provided by customers in
reception to support their claims Batch and manually printing and enveloping letters Using the IT systems to print letters or documents as required for different services or customers Print and log documents to support fraud cases as instructed by the Department of Work and Pensions Print and log documents in relation to Subject Access Requests Maintain filing systems and databases as required To contribute as required to performance reviews and improvement measures on an ongoing basis, helping to ensure that a customer focus is embedded To work as required in ways to develop good working relations and collaborative arrangements with internal and external stakeholders To comply with relevant codes of practice, including the code of conduct and policies concerning data protection and health and safety

Training:

The training will take place at the workplace, at home or at our training centre in Twickenham.

This will be one day a week.

Training Outcome:

Benefits Administration Officer, Benefits Team Leader or Administrator For Local Authorites.

Employer Description:
Local council Richmond and Wandsworth working closely with neighbouring boroughs.

Working Hours :
Monday to Friday 9am - 5pm.

Skills:
Communication skills