Receptionist / Administrator

SAM Ltd is seeking a reliable Receptionist / Administrator to deliver excellent front‑of‑house and back office support, being the face of our new purpose built facility just outside of Stalham, Norfolk. 

You will work closely with the Directors and senior staff, managing communications, helping customers and visitors, maintaining records, and ensuring administrative tasks are handled efficiently.

What You Will Do

You will be the point of contact for customers and visitors, the organiser of administrative systems, and support for our Directors and senior staff. Your work will ensure that day‑to‑day operations run smoothly.

Be Part of a Business Where Your Leadership Makes a Difference

This is your chance to be part of a company that blends tradition with modernity-engineering excellence with hands-on, personal service. You'll have access to state-of-the-art facilities, a supportive leadership team, and a business culture built on loyalty, integrity and teamwork.

Who We Are Looking For

Previous experience in a reception or customer‑facing administrative roleStrong skills with Microsoft Office (Word, Excel, PowerPoint)Experience or familiarity with WordPress and business social media usageExcellent organisational skills; ability to handle changing prioritiesGood attention to detail and accuracyAbility to work independently, use initiative, and stay calm under pressureStrong communication skills, both face‑to‑face and in writingDiscretion and respect for confidentiality with sensitive informationHonest, reliable, with a good sense of humour and ability to work as part of a team

Key Responsibilities

Answer and direct all incoming calls through the main switchboard, or take messages and ensure follow‑upMonitor and respond to emails to the company mailbox, or escalate as neededGreet visitors, provide refreshments, and inform them of health & safety site proceduresHandle incoming and outgoing post using franking machine where requiredSupport the Stores team with data entry into our ERP systemMaintain databases for machine orders and process sales orders including acknowledgments using MS ExcelAssist with the full machinery order process: enquiries, trade‑ins, DVLA registration, and customer handoverManage all company vehicles: tax, insurance, MOT, driver recordsMaintain records for the National Sprayer Testing Scheme, support local certified examinersAssist the Directors with marketing and events (trade shows, exhibitions): booking, literature, website and social media updatesSupport team members with travel and accommodation arrangementsOrder and manage stationery and general office suppliesTake minutes in meetings when requiredTrack holiday bookings and keep Directors informed of staff availability

To Apply: Please send your CV and a brief cover letter 

SAM Ltd is committed to equal of opportunities and welcome applications from all suitably qualified applicants.