Digital Support Technician Apprentice "AI Industry" - Brighton
Our cleint builds practical AI agents for law firms and other regulated sectors. As one of our first engineering hires, you’ll turn clear use-case briefs into working agents, test them with users, and improve what matters—speed, accuracy and ease of use—so teams feel the
difference in their day-to-day work.
You’ll work directly with the founder and senior team, getting fast feedback and seeing your work reach clients in weeks. Expect variety with structure: map conversations and simple flows, craft and refine prompts, hook agents into everyday processes, run quick user try-outs,
and ship small improvements. Each piece of work has a straightforward measure—time to first prototype, pass rate on test cases, adoption and user satisfaction—so you always know what
good looks like.
We’ll back your growth with mentoring, protected learning time and increasing responsibility.
We don’t need prior commercial experience; we do look for clear thinking, careful writing,organised delivery and curiosity about how Microsoft Copilot/Power Platform shows up in reallegal workflows. If you like building useful things and iterating based on evidence, you’ll fit right in.
What you’ll do:
Build and develop AI agents in Microsoft Copilot Studio and Azure from clear briefs Help shape our reusable agent library: simple components, patterns and checklists Connect agents to everyday tools in Microsoft 365 and test them with users Write short guides and record quick walkthroughs Measure results, log issues and iterate with feedback Share useful platform updates with the teamTraining:
Level 3 Digital Support Technician Apprenticeship qualification Functional Skills in maths and English, if required Blended on/off the job training
Training Outcome:
Full-time employment is expected once the apprenticeship is complete Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:
Our client specialises in enterprise-level adoption of generative AI, AI assistants (e.g. Copilot or Gemini), and AI agents. Our structured roadmap ensures you harness these tools to drive immediate impact, while staying aligned with governance, compliance, and ethical considerations. Whether you’re exploring ChatGPT-like capabilities or advanced AI agents for process automation, we’ll help you make it happen.
Working Hours :
Monday- Friday 9.00am- 5.00pm 37.5 hours a week
Skills:
IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative