Business Admin Apprentice

We are seeking a motivated and tech-proficient apprentice to join our property business. This is an excellent opportunity for someone looking to gain hands-on experience in a professional environment while developing valuable skills across multiple areas of the business.

As an apprentice, you will gain exposure to a wide range of tasks, including:

Assisting with inventory management Supporting AML (Anti-Money Laundering) tracking and compliance Handling general administrative duties Providing customer service support to tenants, landlords, and clients Assisting across various departments to help maintain smooth operational flow.

What We’re Looking For:

A motivated and enthusiastic individual with a willingness to learn. Tech-proficient and comfortable using digital systems/software. Strong organisational skills and attention to detail Good communication and teamwork abilities

What You’ll Gain:

Practical experience in the day-to-day operations of a property business Development of administrative, compliance, and customer service skills Confidence working in a professional office environment Mentorship and support to help you build your career

Training:

The candidate will complete an apprenticeship within the agreed subject for the vacancy. This may include a BTEC Diploma/Standard and End-Point Assessment. It may also include Functional Skills in maths and English.

The apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard.

The employer will offer training around:

Inventory Management Training – how to prepare, update, and maintain property inventories accurately. AML (Anti-Money Laundering) Compliance – understanding processes, tracking requirements, and ensuring records are up to date. Administrative Skills – training in filing systems, document management, email handling, and scheduling. Customer Service Skills – communication techniques, handling tenant and client enquiries professionally, and conflict resolution basics. Property Business Processes – exposure to different departments to learn how each contributes to operational flow. IT & Software Proficiency – training in relevant property management systems, spreadsheets, and digital tools. Team Collaboration & Workflow – understanding how to work effectively within a team and support cross-departmental tasks.

Training Outcome:

Based on performance and successful completion of the apprenticeship, there is strong potential for the individual to be offered a full-time position with our company.

Employer Description:
Adams Estates is an independent estate and letting agency based in Reading, Berkshire. The company was founded with a mission to transform the rental sector by providing exceptional service to both landlords and tenants. Their approach focuses on treating tenants as valued customers, aiming for loyalty rather than mere satisfaction, and consistently exceeding expectations.The agency offers a comprehensive range of services tailored to the needs of vendors, purchasers, landlords, and tenants. These services include the sale and letting of residential properties, property management, commercial lettings, student accommodation, and mortgage and insurance services. They pride themselves on their extensive local knowledge and commitment to providing a tailored, personal service to each client. Adams Estates is also known for its active involvement in the local community, aiming to be more than just an estate agent by fostering strong community ties. Adams Estates is located at 66 Christchurch Road, Reading, Berkshire, RG2 7AZ. They are accredited members of nationally recognized bodies such as NALS and operate under the NALS professional Code of Practice and Rules of Conduct.

Working Hours :
Monday to Friday– 9.00 am to 5.00 pm. 40 hours a week.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Basic IT proficiency,Strong organisational skills,Time management skills,Ability to follow procedures,Ability to follow compliance,Motivated and eager to learn,Reliable and punctual,Professional attitude,Responsible