Apprentice Management Support Assistant

To be first point of contact for the public and other service users that have made enquiries or requests for services.  To ensure service requests from customers and stakeholders are received and recorded correctly. To generate invoices and purchase orders and track their progress through the corporate financial monitoring system in accordance with the Council’s financial regulations and associated guidance. To collate and input service data onto relevant databases and spreadsheets, ensuring accurate records are maintained i.e. food inspections. To provide support for meetings, including minute taking, preparing and sending out agendas, organising meetings, collating data and action logs.

Training:

Monthly workshops will take place at the Council Offices and will be hosted by the training provider.

Training Outcome:

There is no guarantee of a permanent role at the end of the apprenticeship but you will be able to apply for any relevant vacancies if you wish

Employer Description:
Here at Solihull Council we want to ensure that all our citizens have an equal chance to share in Solihull’s success. We do this by putting our customers at the heart of everything we do. We recognise that our employees are the key factor in achieving our vision. As such, we are always on the lookout for talented individuals, who want to make a real positive difference to people’s lives and can help us to continue building on our success.

Working Hours :
Monday to Friday 9am to 5pm

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Number skills,Initiative