Apprentice Business Administrator

Work in a professional manner at all times, with clients, customers, team members and management General administrative duties as delegated by management Administrative Support and attention to detail: Handle general office tasks, including managing emails and correspondence, organising files, data entry, and using various office software (e.g., Microsoft Word, Excel, PowerPoint) Communication: Serve as a point of contact for internal and external stakeholders, answering phone calls, drafting professional emails, and relaying information accurately having good communication skills in a variety of scenarios face to face, online, written and on the telephone Organisation and Planning: Assist with scheduling meetings, organising events, managing diaries, and coordinating travel arrangements. Take minutes during meetings and prepare agendas Record and Document Management: Create, maintain, and update records and documents, ensuring accuracy and compliance with company procedures. Handle confidential information with discretion and in compliance with organisational procedures Financial Processes: Learn to assist with basic financial tasks, such as processing invoices, purchase orders, and expense claims Support team members and managers on various specific tasks and projects Professional Conduct: A professional and positive attitude, good timekeeping, and a strong work ethic. To provide flexible business and administration support and participate in a comprehensive development programme within selected areas of the College Problem-Solving: Use initiative to address and resolve day-to-day issues and contribute suggestions for improving administrative processes Comply with Policies and Procedures Maintaining a good level of quality in all aspects of the job and completing tasks to meet appropriate deadlines Uphold and promote Equal Opportunities and all other policies and procedures relevant to the role To work flexibly across other departments to meet the fluctuating requirements of college business Have basic administrative experience with good written and oral communication Have exceptional customer care skills and have the desire to work with students and the public Want to develop a career within the administrative or business sector Keen to progress through continuing education

Training:
Level 3 Business Administrator Apprenticeship Standard Location - Darlington College, Central Park, Haughton Road, Darlington DL1 1DR Working 5 days per week inclusive of 1-day release for study at Darlington College

Training Outcome:
With new-found skills, the opportunity to grow within the business will be available upon successful completion of the apprenticeship

Employer Description:
Here at Darlington College we provide a huge variety of courses to suit the ambitions of every single student. Whether you are leaving school, considering a return to education, looking to enhance your career development, an employer seeking training for your employees, or simply want to learn for fun – we have a course for you. Darlington College is at the heart of the local community and we strive to serve the community’s educational needs. We have forged strong relationships with partners to enhance our offering, most notably Teesside University – a relationship which has brought Higher Education to your doorstep.

Working Hours :
Monday - Thursday, 08:30 - 17:00 and Friday, 08:30-16:30

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Planning,Record and document management,Flexibility