Business Administrator Apprentice

Duties to include but not limited to:

Using an inhouse CRM system (Customer Relationship Management) Use of Excel Answer phones Monitor and respond to emails Create job packs for the wider team Attend weekly meetings with local authority Schedule and plan jobs Generic administrative duties to support the office manager.

Training:
You will be working towards a Level 3 Business Administrator Apprenticeship Standard qualification. The apprenticeship consists of a mixture of off the job training and on the job mentoring and development within the workplace. You will be required to attend St Austell College fortnightly, with some elements of the course are delivered online.

Training Outcome:

There may be the opportunity for a permanent postion following a  successful completion of the apprenticeship.

Employer Description:
MSB Property Services work with local authority Cornwall Housing to offer a complete maintenance service for all your needs using directly employed, experienced tradesmen who have a passion for their work and who can deliver an excellent service with a guaranteed high-quality finish. We have two divisions, one in St Austell and the head office at Plymouth. As well as offering a 24/7 emergency call out we also can offer services including, boiler repairs and diagnostics, gas cooker installations, all plumbing issues, exterior and internal decoration, plastering, carpentry and electrical services, all services are covered. Our clients have one point of contact and we are always here for any questions, queries, advice or just peace of mind. As a company, we firmly believe in doing a thorough job for our clients; repeat business and recommendation is the basis of MSB Property Services and we thrive on this. Attention to detail is paramount to this and is fundamental to the quality of craftsmanship our clients are accustomed to.

Working Hours :
Monday – Friday 8am-430pm Start and finish times can flex to suit buses / lifts etc.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Patience,Down to earth