Apprentice Administrator

To carry out administration duties for the branch, including faxing, photocopying, answering the telephone, franking mail, writing letters To carry out duties required by the finance department, including timesheets, expenses, mileage and sending out payslips To support the company’s recruitment process for candidates from initial contact to staff being able to work To help expand the candidate database by establishing where there is a need for recruiting new staff, to recruit and advertise in accordance with the branch budget To work towards KPI’s and follow targets and objectives To screen prospective support workers as part of the recruitment process To arrange induction and training courses for new candidates and existing staff to ensure all training is up to date To ensure all relevant checks for staff are kept up to date, for example DBS, annual updates, and that the Aspire system is up to date with all relevant information To set up new candidates on the Aspire system with all the relevant information, training details, skills and experience etc. To send out welcome packs and ID badges to all new candidates To develop an understanding of the principles of the systems and procedures of the business and to follow these always To be able to accurately identify and manage risk to self and others To contribute to activities in order to develop the business e.g. contributing to the company’s website, creating and distributing newsletters, undertaking appropriate networking opportunities etc. To manage and disseminate all communications to necessary parties in an appropriate and timely manner To ensure that files for field staff meet all regulatory requirements including CQC standards and NHS buying solutions and to notify the General Manager of any concerns and actions taken To pass any complaints to the Manager or, in her absence, the Managing Director to be investigated To ensure that all activities conducted within the business are in harmony with its strategic and financial goals To be an effective communicator at all levels, both within and outside the business To be thoroughly professional always, working by example, and, inspiring and influencing others to do the same To be an effective team player who achieves successful results through forward planning, efficient organisation of work, meeting objectives and working with others To build strong rapport with fellow team members To develop proactive problem-solving skills and use them daily with other members of the team To ensure that own knowledge remains abreast of Industry Best Practice Requirements, e.g. CQC regulations, DBS and any new legislation or regulations which come into force. This includes employment, health and safety, statutory and contractual. This will be supported by the Branch Administrator and Management Team To ensure full compliance with statutory legislation for the company and site regulations or guidelines To ensure that all quality issues are adequately addressed in line with the quality standards, audits, and company policies To take a full and active role in your own supervision and appraisal process including the consideration of your developmental needs and the setting and meeting of any objectives

Training:

Business Administrator Level 3 Apprenticeship Standard:

You will experience a blended learning model You will gather learning evidence, journals and off-the-job records using your e-portfolio This is predominantly a work based programme which means that your learning will take place on the site of your employment and within your contracted working hours We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our Derby Road campus (NG18 5BH) Monthly tutorials are held via Microsoft Teams

Training Outcome:
Upon successful completion of your apprenticeship there may be further opportunities for you to progress your career and learning with this employer

Employer Description:
VP Forensic is a leading nationwide health and social care provider with over 15 years experience working with people with support needs including brain injuries, physical disabilities, mental health difficulties and learning disabilities. The aim of VP Forensic is to improve an individuals quality of life, enabling them to live a life that is as fulfilling and functional as possible according to their own values and aspirations, whilst ensuring their health and wellbeing.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Logical,Team working,Initiative