Reception/Administration Apprentice

Key responsibilities include:

Dealing with incoming telephone calls, and answering any queries Responding to email queries Greeting visitors face to face on reception Processing customer orders Checking invoices and matching them to delivery paperwork Inputting invoices onto Sage (full training provided) Preparing ‘Stores Pick Sheets’ Dealing with transport bookings General administrative and reception duties To prepare ingredient breakdowns and production recipe sheets To support your supervisor and be aware of the need for teamwork within a busy department To contribute to the forward management of the company by offering suggestions and constructive feedback To observe and adhere to the 1990 Food at Work Act and the 1974 Health and Safety at Work Act To ensure the health and safety of all staff by observing company policies and procedures and reporting as necessary Maintain relationships with other department staff to ensure effective communication to allow the business to flow efficiently To encourage staff morale and motivation by effective communication, and to promote teamwork To ensure all departmental staff receive adequate training and development to meet company needs and where possible satisfy personal development needs To attend any training courses/sessions as requested by management

Personal Specification:

Good personal hygiene and appearance Good communication skills, in-person and via telephone Team-player Keen to learn Polite and professional manner

Training:
Level 3 Business Administration Remote training delivery Onefile VLE 6 hours of dedicated training time every week

Training Outcome:
Possible full time permanent position upon completion of the apprenticeship

Employer Description:
A prestigious food producing company who have been making delicious dishes for a variety of well-known restaurants for over 30 years, but no two days are ever the same. They’re constantly innovating, creating new recipes, and improving their processes to make the food, and service, the best it can be. They are now on the lookout for a new reception/administration apprentice to join their small, friendly team.

Working Hours :
Monday to Friday 8:30am until 5pm– with 1 hour unpaid for lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative