Administration Apprenticeship J3376

MAIN DUTIES AND RESPONSIBILITIES

Provide a comprehensive administrative and customer focused service Prepare letters, reports, flyers, newsletters, posters, weekly mailing, forms and templates on behalf of school staff Undertake secretarial duties such as preparation of papers for meetings and taking and typing up minutes of meetings Work with the administrative team to ensure that all work received into the office via the Admin Helpdesk is completed in line with agreed timeframes Undertake data entry for example, assessments on pupil progress and attendance, and admissions and entrants Use ICT systems and programmes to assist in the production of reports such as transfer data, term and annual attendance returns and other school data returns such as the annual school census Undertake receptionist duties on the School Receptions as and when required, welcoming and assisting visitors to the school in accordance with security procedures, taking telephone calls and operating the switchboard. Deal with the receipt of deliveries and contact the necessary department or site team member for collection The post holder will be required to assist in the organisation and administration of school services such as room bookings, arranging dates for school photographs, visits by health professionals, free school meals The post holder may be required to make contact with parents on a range of non-contentious issues and act as a point of first contact for parents and carers and prospective parents and carers

General Duties:

Comply with the requirements of health and safety, other relevant legislation and school policies and to understand and comply with the school’s Equal Opportunities Policy Maintaining high and professional standards as the front-line service to the school. To contribute to the overall ethos/work/aims of the school Support the main administrative function within the school Be aware of and comply with policies and procedures relating to safeguarding, health, safety and security, confidentiality and data protection, reporting all concerns to the appropriate person Be aware of and support services to ensure all pupils have equal access to opportunities in which to learn and develop To participate in the school’s performance management scheme, ensuring that performance standards and targets are set and met within the agreed time scale and taking personal responsibility for professional development in discussion with the line manager Undertake any reasonable duties from time to time commensurate with the grade of the post

This job description does not define in detail all duties or responsibilities of the post. It will be reviewed and may be subject to modification or amendment after consultation with the post holder.

Training:

The Apprenticeship standard consists of:

Level 3 Business Administration Functional Skills Maths and English (If required) Technical Competencies Technical knowledge and understanding Underpinning skills, attitudes and behaviours End point assessment

You will need to pass an endpoint assessment in the form of a multiple-choice assessment, a project presentation and a portfolio interview.

Competency is assessed through a combination of methods in the workplace and you are visited regularly by your assessor. On completion, you will have gained knowledge about employment rights and responsibilities and will have the following qualifications in addition to the apprenticeship:

Level 2 Functional Skills qualification in English (if applicable) Level 2 Functional Skills qualification in Mathematics (if applicable) Level 2 Functional Skills qualification in Information and Communication Technology (if applicable)

The EPA consists of three elements (Knowledge Test, Core Knowledge, Skills and Behaviours, and a Portfolio Based Interview), All assessment methods need to be passed. Each assessment method should directly assess the knowledge, skills and behaviours of the Standard.

Training Outcome:

Potential progression into a full-time position within the school and wage increase, as well as further training within a supportive environment.

Employer Description:
As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Agency (FJA) will employ the successful candidate on behalf of this employer. 99% of our apprentices gain full-time employment with their host organisation after completing their apprenticeship or they have progressed onto higher qualifications. The experience and knowledge you gain, plus the relationships you develop, make it easier to progress quickly.

Working Hours :
Monday to Thursday 8.00am to 4.00pm or 8.30am to 4.30pm & Friday 8.00am or 8.30pm to 3.30pm or 4.00pm with ½ hour unpaid lunch on all days

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Patience