Apprentice Shift Supervisor

The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include:

Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Seeing challenges as opportunities for continuous improvement to drive operational excellence Executing store operations during scheduled shifts, including organising opening and closing duties Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards Following health, safety and sanitation guidelines for all products

Training:

Level 3 Hospitality Supervisor Apprenticeship Standard:

Apprenticeship standards are aimed at developing skills within the Apprentice’s chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role This will include the completion of functional skills in maths and English. Once the apprentice has completed a minimum of 12 months training and the employer and Inspiro's regional trainer confirm they have met all the requirements of the standard they will be put through to end point assessment The end point assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role. Each Apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face to face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end of point assessment

Training Outcome:
This is a fantastic opportunity to start your career at Starbucks We pride ourselves on training, development and progression so this application is just the start This vacancy is for a permanent role

Employer Description:
Every day, we go to work hoping to do two things: share great coffee with our friends and help make the world a little better. It was true when the first Starbucks opened in 1971, and it’s just as true today. Our mission to inspire and nurture the human spirit – one person, one cup, and one neighbourhood at a time. Today, with more than 32,000 stores in 80 countries, Starbucks is the premier roaster and retailer of specialty coffee in the world. And with every cup, we strive to bring both our heritage and an exceptional experience to life.

Working Hours :
On a rota basis, shifts to be confirmed.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience