Business Admin Apprentice

General administrative duties - Responsible for handling a variety of administrative tasks, including answering phone calls, responding to emails, scheduling meetings, preparing documents, and maintaining records. Supporting with but not limited to - catering timesheets, match day and event  information, Reception duties which will include both match and non-match preparations. Customer service - Provide customer service support, such as answering customer queries and dealing with complaints. Communication - Required to communicate effectively with internal and external stakeholders, including colleagues, customers, and suppliers. Compliance - Ensure compliance with company policies and procedures, including data protection, health and safety and quality management. Personal development - You will be expected to take responsibility for your personal development and engage in training and development opportunities to enhance your skills and knowledge. Candidate will also be trained on the Eventpro system.

Training:
Business Administrator Level 3 Apprenticeship Standard Day release at Middlesbrough College once a week

Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available

Employer Description:
Middlesbrough were one of the founding members of the Premier League in 1992, and have spent all but two seasons of their entire history as a professional club competing within the top two tiers of English football. Their highest league finish to date was third place in the top flight in the 1913–14 season

Working Hours :
Yet to be confirmed

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Analytical skills,Patience