Business Administration Apprentice

Ad Hoc manages and secures commercial and residential buildings by occupying them with Property Guardians. Guardians are working individuals, or couples, with no dependents or pets living at the property. The property inspector and viewing executive will join a busy team in Bristol and actively inspect and conduct viewings of properties, undertake check-ins, check-outs of guardians around Bristol and the Southwest region.

Daily duties:

Complete detailed and timely inspections on Guardian units & properties completing the appropriate corporate forms and adhering to all corporate guidelines. Inspections are to be assessed against the Guardian Licence and known Health and Safety regulations Pre-check in and check out inspections Ensure buildings are ready for occupation - test all services are operating in properties, all keys are present and correctly numbered, ensuring units are labelled correctly, take meter readings and flag debt on key meters or lack of meters etc Take photographs of properties as required for marketing and advertising, schedule of condition Ensure asset removal has been completed and units have been cleared for hand backs and advise Manager if costs need to be incurred or taken from Guardian’s deposit Examine records, reports, and documents in order to establish facts and detect discrepancies between inspections Monitor logged tasks to ensure completion within agreed service level and provide monthly activity reports Actively promote a safe working culture and compliance with all relevant Health and Safety and other statutory requirements To adhere to the Company policy in regard to the management of the Company's pool cars/vans Manage the data inputting of all required information into SalesForce ensuring the information is correct and follow the correct company procedures To organise and carry out Guardian viewings, vetting, and registration in line with branch targets whilst maintaining quality of Guardians Responding to all property queries by Guardians received through the Ad Hoc website or any other medium within 1 working day of receiving enquiry Maximising the conversion rate of viewings by ensuring you are fully prepared for each viewing and have all the necessary information regarding vacant units and other available options within area To take deposits and handle card and cash payments from guardians To be field based as and when required travelling to client buildings to complete viewings and Guardian inductions To undertake any other reasonable request as required by the company to facilitate the business needs in other regional offices.



Training:

An apprenticeship includes regular training with Weston College. At least 20% of your working hours will be spent training or studying.

Online training portal available with over 150 courses Assessor visits to the workplace once the workshops have finished to prepare you for your End Point Assessment If you have not already achieved a C/4 + in both maths and English (or equivalent) and cannot provide evidence in the form of a certificate, you will also need to achieve Functional skills at Level 2, in both numeracy and literacy. This will include sitting an exam End point assessment to achieve your final apprenticeship grade.

Training Outcome:

Full time offer in the Guardian/Lettings Team, progression to supervisor/manager in time.

Employer Description:
Ad Hoc provides innovative and practical solutions for securing properties whilst offering affordable living spaces across the UK. Our Guardians, many of them key workers, pay around 30% less than equivalent market rates for their living spaces. Occupying vacant properties provides huge social value for all concerned and with the savings the Guardians make, they can plan for the future.

Working Hours :
Monday - Friday 09:00 - 17:30 30 minute lunch break

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Team working