Service Technician Apprenticeship - F G Barnes Vauxhall Guildford

This role is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service.

Responsibilities:

Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments Participate in equipment installations and upgrades under supervision Develop proficiency in using diagnostic tools and equipment to identify issues accurately Collaborate with team members to ensure timely completion of service requests and projects Follow safety protocols and guidelines to maintain a safe working environment Document service activities, including work performed, parts used, and customer interactions Attend training sessions and workshops to enhance technical skills and product knowledge Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations Assist with inventory management, including tracking parts and supplies used during service operations

Training:

Motor Vehicle Service and Maintenance Technician (light vehicle)
Level 3 Apprenticeship Standard:

The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualifications All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-learning modules Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation

Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme

Employer Description:
We have a tradition of excellence from over 120 years of trading and offer fantastic quality, exceptional value and excellent customer service. Our company had an unlikely start back in 1899 - specialising in tar spraying machines! Whilst working on a project at Petworth, young engineer FG Barnes heard of a small business for sale in Godalming. The first few years of business saw mostly maintenance of the local council's steam road rollers, but then the business began to grow. Due to his engineering skills FG Barnes became involved in the maintenance of the new ‘horseless carriages' beginning to appear on the scene. The roads at the time had very different surfaces to the tarmac of today and Barnes worked on inventing a machine to spray and brush liquid tar onto a stone road surface. The machine then bound the stone particles together to form a dust-free surface which was quite an innovation at the time. The engineering and car businesses grew and grew and after World War One, diversified into hire cars and a driving school. In 1920, Barnes got the agency for Vulcan cars and commercials and formed the first link with General Motors by becoming a Chevrolet dealer. By 1922, both sons joined the business and in 1936 they opened the site at Guildford. The post-war years saw the passing of FG Barnes. His two sons then took over the company and continued to supply Vauxhall and Bedford vehicles. In 1971 a larger premises was sought in Slyfield Green and so the industrial estate expanded.

Working Hours :
Monday - Friday, 8.30am - 5.30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working