ASK Italian Metro Centre, Level 3 Apprenticeship - Hospitality Supervisor

Your role will include:

Demonstrating a passion for people, great service, and amazing food Working together with our back of house team Making sure the restaurant is fully set for service in line with cleaning, audit and brand standards Ensuring orders are taken and queries dealt with, assessing customers' needs and preferences and being able to make appropriate recommendations Displaying confidence and strong menu knowledge Anticipating guests needs to ensure they never have to ask for anything! Effective and professional handling of any customer complaint

As an ASK Italian Team Member, we’ll ASK you to:

Have a huge passion for our Italian food, with the desire to learn and deliver our fabulous menu Step forward and welcome our customers like a friend to your home Work as part of a team in a fast-paced environment with an eye for detail and a drive for excellent standards

Training:

As an ASK Italian Team Member, we’ll give you:

Full training into role and great opportunities for career development, including a fully accredited and industry recognised Level 3 Apprenticeship Certificate as a Hospitality Supervisor Our partner Hit Training will deliver online workshops and 1:1 coaching to enhance the skills you are developing in the restaurant Functional Skills in maths and English if required

Training Outcome:

Upon completion of the apprenticeship programme, you’ll continue at ASK Italian full time in your role. Going forward, you can follow our career path and become a Assistant Manager and beyond! With our amazing training, including our Italian Education and our fantastic development programme, we’re the perfect place to keep growing, so come join us, and be a part of our team!

Employer Description:
At ASK Italian our people are at the heart of everything we do. ASK Factor is who we are and how we showcase our Full-Hearted personality. We’re dynamic individuals who work together to achieve the same goals. Join us and you’ll be 100% supported in your career journey, whichever route you take and however far you’d like to go. We care deeply, look out for each other and work together to be the best we can be. Our values and beliefs are packed full of Italian attitude and underpin everything we do. Heartfelt – We genuinely love what we do and believe in what we say. Respectful – We care about how we make people feel and our impact on the world around us. Generous – We’ll go that extra mile to make a difference. Spirited – We’re determined, always moving forward to be the best we can be.

Working Hours :
Shift working, including evenings and weekends. Exact shifts to be confirmed.

Skills:
Communication skills,Attention to detail,Customer care skills,Team working,Initiative