Apprentice Tool Hire Controller

Key Responsibilities:

Learn how to manage the day-to-day operations of the tool hire department under the guidance of experienced professionals. Assist in processing customer orders, including equipment selection, rental agreements, and invoicing. Gain knowledge about various tools and equipment, their applications, and proper handling procedures. Collaborate with team members to ensure equipment availability, maintenance, and compliance with safety standards. Develop strong communication skills to interact effectively with customers, addressing inquiries and providing expert advice. Participate in inventory management tasks, including stock replenishment, stocktaking, and maintaining accurate records. Adhere to company policies and procedures, prioritising safety, quality, and customer satisfaction.

Training:

As an Apprentice Hire Controller you will study the Level 2 Hire Controller apprenticeship standard and take the end point assessment (EPA).  This takes around 15 months and you will be trained and mentored by our experienced colleagues and our specialist apprenticeship provider. 

GCSE’s in English, maths and ICT at grade 4 (or equivalent) or above are desirable; however, not essential as Functional Skills are offered as part of the Apprenticeship Framework.

Training Outcome:

Once a qualification is achieved and experienced gained in Tool Hire, the progression route is plant hire controller and then Area Business Development Manager. 

Employer Description:
Here at Banner Plant, we operate a highly successful powered access hire company. Our people are our passion and the driving force behind our achievements. We’re part of the Henry Boot Group of Companies. We’ve defined what makes working with us so special in our unique initiative, the ‘henry boot way’. This influences our culture and how we do things and strengthens the relationship between employer and employee.

Working Hours :
Monday to Friday, 8am - 5pm

Skills:
Communication skills,IT skills,Customer care skills,Problem solving skills,Number skills,Team working