Business and Social Media Administrator Apprentice

Are you creative?  If so, we have a fantastic opportunity to join our growing team and learn all aspects of business administration and social media management. Experience with Microsoft programmes such as Word, Excel and Outlook, a passion for social media, a creative mind, a strong work ethic and initiative with the ability to work without supervision. Good communication skills, both verbal & written.

The role will include;

Help with day-to-day administrative tasks where required Communicate with customers via telephone and email and social media Responding to customers on social media and dealing with any requests Work with the sales team to promote products Managing the general administration of social media campaigns Create and publish interesting content to attract sales to the channels Liaise with staff on site and collaborate for social media content Capcut (editing tool experience or good with technology to be able to learn) Instagram reels and Instagram posts Manage Facebook, Tiktok and YouTube posts Film, photograph and edit content Attract more sales and showcase what the sleep people do to the online audience Ensuring that the policies of the company are observed, and that  good practises are encouraged, particularly in the areas of Health & Safety, Equal Opportunities, and confidentiality

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.

Training:

As a Business Administrator Apprentice, you will complete the following qualifications as part of your Apprenticeship:

Level 3 Business Administrator Standard Apprenticeship Level 2 Functional Skills maths and English if not already achieved You will also develop the skills, knowledge and behaviours required to work within an office environment. This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills. You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times. Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.

Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. Potential for full time employment on successful completion of the apprenticeship. Transferable skills that are invaluable in the wider world of work.

Employer Description:
We produce all of our mattresses from our facility here in Ossett, West Yorkshire in the heart of the UK bedding industry. Originating with just one small unit on the site, we have now grown to take over the whole site. This has allowed us to expand our business and offer more fantastic products to our loyal customers.

Working Hours :
Monday to Friday 37.5 hours per week, 8.30am - 4.30pm.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Non judgemental,Patience,Self Motivated,Punctual and reliable,An interest in Social Media