Business Administration Apprenticeship

Filing of letters received from secondary care to the patient's electronic record Working to a stringent protocol on how to action letters and information received Coding the patients' records, following receipt of hospital letters.  Work flowing information to the relevant staff based on the information within clinical letters Actioning requests within documentation relating to our patients care Understanding the impact of clinical and non-clinical data input.  Ensuring organisational and individual KPIs are met Sorting patient clinical records to enable summarising of new patients  Summarising of new patient records and coding into the electronic clinical system

Training:

You will be required to attend classes at Kidderminster College one day a week to achieve the level 3 Business Administrator Apprenticeship Standard qualification.

Training Outcome:

The potential for a permanent role within the partnership including both clinical and non-clinical options (e.g. reception, admin, healthcare assistant etc). 

Employer Description:
We are a fully formed partnership of five GP surgeries serving over 73,000 patients, with over three hundred staff located in the Wyre Forest area in North Worcestershire. From the early days of our organisation, we were determined to try and form a business to be proud of, one that builds on the traditional strengths of General Practice but in a new structure that would allow us to thrive in the modern NHS. With the continuing pressure on GP practices and the ever-changing NHS landscape, we are expected to change the way we operate to accommodate integration with other health care providers on a larger scale. The partnership gives us the structure and stability that we need to continue to evolve and to be at the forefront of change. With continuity of care between a patient and their clinician being paramount, our organisation ensure that the day-to-day running of the site is overseen by a site-based manager supported by the site-based partners and staff. To support the individual sites in delivering the best possible care and to ensure we as a partnership will meet the key challenges facing primary care, we have built a cohesive and specialist team of managers and administrators who work across the partnership. We are members of the Herefordshire and Worcestershire Integrated Care System.

Working Hours :
Monday - Friday, shifts to be confirmed.

Skills:
Communication skills,IT skills,Team working,Initiative,Flexibility