Apprentice administrator for a creative environment

L&OD Apprentice Administrator - Band 2
18m Fixed term, Full-time 37.5 hrs per week

Provide general administrative support to the Apprenticeships by answering the telephones, dealing with queries (either in person or via emails), monitoring and responding to emails in the Apprenticeship and Work Experience inboxes. To maintain accurate records for apprentices on the Government Digital Apprentice Service, adding learners, training providers, and reporting. To provide administrative support using the OLM system to ensure that apprenticeship and training records for staff are updated, and maintained. Support projects such as National Apprenticeship Week, Learning at Work Week, apprenticeship information stalls, job fairs, staff engagement and OD activities as required. This includes co- ordinating with the Communications Team, Facilities Management, and subject matter experts; following up with enquiries, conducting and reporting on evaluations. To liaise with Salisbury Managed Procurement Services to identify training providers for specific apprenticeships and request bids.

Training:
Training will take place at the applicants place of work.

Training Outcome:
After this apprenticeship individuals may continue onto data analytic programmes or graphic design specialisms dependant on selected pathway.

Employer Description:
Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital. CUH provides more than 100 specialist services and is home to the borough’s only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing team. Purley War Memorial Hospital (PWMH) in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Hospital, alongside an onsite GP surgery. Our experienced staff take care of people of all ages across the borough of Croydon. We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset.

Working Hours :
Monday - Friday, 9.00am - 5.00pm (or 8.00am - 4.00pm).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative,Non judgemental