DAF Vehicle Parts Advisor Apprenticeship - HTC (Belvedere)

Safe storage of parts
Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customer’s orders
The parts advisor apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme - ECAT
A parts advisor apprentice will support the dealership, improve sales and provide excellent customer service

Training:

Customer Service Specialist Level 3 Apprenticeship standard:

Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
An apprentice’s training includes:

Visiting a bespoke college academy
VRQ in the parts industry

Training Outcome:

A full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership.

Future prospects are endless.

By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in.

Employer Description:
From 7.5 to 44 tonnes, DAF is the market leader across all sectors in the UK - setting the industry standard for performance and productivity. DAF's commitment to operators is backed by our network - 139 dealers covering the country, providing a consistently high standard of advice, service and expertise to keep your DAF trucks up and earning.

Working Hours :
Monday - Friday 9.00am - 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills