Lifestyle Co-ordinator Apprentice - Adult Social Care Worker

To assist customers with activities of daily living as per an initial assessment and ‘MyLife My Choices’ support plan completed by the Team Manager and agreed with the customer. Principle duties may include but are not limited to the following: 

Duties are varied and personalised to the customer’s needs such as:

To general housekeeping e.g. cooking, shopping, domestic duties etc, and helping customers to maintain all aspects of their domestic lives To providing help with all aspects of personal care To assisting customers in the administration of medication if required To facilitate socialisation and participation in community activities e.g. visiting family/friends, walks, cinema/theatre, meals out, going for a drive (where required), reading etc. To monitoring and recording of achievement of goals and outcomes on customer support notes To liaise with customers, families, friends, advocates, external agencies and the management team to provide a consistent approach that meets the individual needs of each customer To support customers when raising issues or complaints To signpost customers to relevant agencies/organisations To empathise and actively listen in a sensitive manner accessing appropriate additional support where necessary To support customers to access appropriate health care provision enabling them to make an informed choice regarding any prescribed treatment, seeking advice where necessary To create opportunities for customers to develop, establish and maintain personal relationships and social networks, which encourage greater participation and integration in their chosen communities To mentor colleagues. To carry out duties in line with the customer support plan and your job description.

The Employee would be expected to:

To preserve independence and dignity of the customer To manage personal care with both dignity and respect To report any changes/issues concerning the customer to their Team Manager To be proactive in observing changes in a customer’s condition; take action to report and rectify faults To read and abide by the support plan set out in the customer’s support plan and risk assessment To support the completion of administrative tasks such as record keeping in relation to customer’s daily support notes, ‘My Life My choices’ and activity risk assessments To undertake sleep-in duties, which may form part of their core duties To support and understand each individual customer’s needs; valuing colleagues To report back any areas of risk, not previously identified, to the Team Manager To maintain confidentiality and committing not to divulge information to third parties unless consent to share information has been given in writing and agreed To work in accordance with your job description/contract of employment and any policies/procedures and guidelines of The Oaklea Trust and the Care Quality Commission To promote equality and diversity To work in accordance with the Health & Safety Act 1974 To provide safe, effective high quality care and report any concerns as per Safeguarding procedures To contribute to the overall development of the Oaklea team and promote a positive image of the customers and The Oaklea Trust. To participate in e-learning/training courses/seminars held internally and by outside agencies

This job description is not intended to be a comprehensive list of
duties, but a reflection of the present requirements of the role. The actual job content will be subject to periodic review on discussion with the post holder.

Training:
Level 2 Adult Care Worker Apprenticeship Standard Diploma in Care level 2 Maths and English Functional Skills if required - if not required, Maths and English upskill will still be provided but you do not need to sit an exam Preparation for End Point Assessment Delivery method and location to be confirmed

Training Outcome:
The successful candidate will have the opportunity to continue their learning by progressing to the next level qualification and permanent employment. 

Employer Description:
We are a charity based in Cumbria, Lancashire, County Durham & Northumberland. We support disabled, disadvantaged and vulnerable children and adults.

Working Hours :
Initially the role will be working Monday - Friday, 9.00am - 5.00pm, but as the role progresses you will work shifts. Working hours will vary depending on the customer’s needs and availability of the employee.

Skills:
Communication skills,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience