Business Administrative Apprentice

Assist with the arrangement of events/meetings to include inductions, management and business meetings. Answer and direct Head Office calls as necessary. Arrange new receptionist training & send out invites. Ordering of stationery/supplies as directed. Processing of invoices/good/services received. Book rooms as requested and ensure equipment/IT required is available (projectors/Owl). Production of agendas, minute taking and preparation of minutes for review. Organisation of refreshments. Assist with PPG (Patient Participation Group) meetings. Filing. Assist in the preparation of policy documents. Maintenance of WFHP social media to include websites, Facebook and Instagram. Maintenance of shared mailboxes. Attend training/development days as deemed appropriate. Attend/support external networking opportunities. Support the Senior Leadership team as required.

Training:
You will be required to attend classes at Kidderminster College one day a week to achieve the level 3 Business Administrator Apprenticeship Standard qualification. 

Training Outcome:
The potential for a permanent role within the partnership including both clinical and non-clinical options (e.g. reception, admin, healthcare assistant etc).

Employer Description:
We are a fully formed partnership of five GP surgeries serving over 73,000 patients, with over three hundred staff located in the Wyre Forest area in North Worcestershire. From the early days of our organisation, we were determined to try and form a business to be proud of, one that builds on the traditional strengths of General Practice but in a new structure that would allow us to thrive in the modern NHS. With the continuing pressure on GP practices and the ever-changing NHS landscape, we are expected to change the way we operate to accommodate integration with other health care providers on a larger scale. The partnership gives us the structure and stability that we need to continue to evolve and to be at the forefront of change. With continuity of care between a patient and their clinician being paramount, our organisation ensure that the day-to-day running of the site is overseen by a site-based manager supported by the site-based partners and staff. To support the individual sites in delivering the best possible care and to ensure we as a partnership will meet the key challenges facing primary care, we have built a cohesive and specialist team of managers and administrators who work across the partnership. We are members of the Herefordshire and Worcestershire Integrated Care System.

Working Hours :
Monday to Friday, shifts to be confirmed.

Skills:
Communication skills,IT skills,Team working,Initiative,Confidence,Flexibility