Regional HR ConsultantLocation: This is a field-based role covering client sites around the North West and Yorkshire. Salary: up to £44,000 per annum + Car Allowance (£5,500 per annum)
We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine.
We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleagues’ and clients’ experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should come and grow with. So if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.
The roleWe are looking for an HR On-Demand Consultant who has excellent employment law knowledge and hands-on HR experience who can offer support and guidance to our clients. You will have strong objection-handling skills to effectively manage difficult conversations with clients and be confident in handling employees in various types of meeting settings.
You will exemplify a positive and professional image of the EL/HR teams to both internal and external clients. Regular travel is an essential part of this role, and you will be expected to travel to client sites when required for the delivery of the HR On-Demand service. You will also be expected to attend the Wilmslow head office as and when required by the Head of the Employment Law Team and HR On-Demand.
• Visiting clients at their site (or conducting remotely) to provide a range of HR On-Demand services including:• Hearing disciplinaries • Hearing grievances • Carrying out investigations • Managing exit negotiations • Conducting redundancy or TUPE consultations • Preparing and carrying out bespoke training • Auditing employee files • Conducting strategy meetings • Drafting reports containing your recommendations • Drafting outcome letters • Drafting settlement agreements or COT3s • Providing advice to clients covering a wide variety of HR/Employment Law issues from queries on maternity rights to disciplinary guidance to advice on TUPE • Collaborate with the Employment Law Team and HR On-Demand team advising and/or supporting others whilst dealing with complex cases
Referrals/Products • Ability to identify and help to develop new products and assist with the rollout of them to the Employment Law Team and Field HR Team• Referral opportunities proactively identified with your own client base General• As a part of this role, you will continuously seek opportunities to add value to the HR On-Demand service • You will enrich and contribute to our culture demonstrating that you are living Citation values in practice.• To work on additional duties and/or project work as required by the business. • To attend all internal training meetings and conferences• Effectively utilise the learning resources available e.g. Lexis Nexis, IDS books.
What you get from us?Working for Citation you will receive 25 days holiday, corporate gym membership discounts, private healthcare, your birthday off work, the opportunity to purchase extra leave, pension contributions and more!
Hit Apply now to forward your CV.....Read more...
Employment Law ConsultantSalary: Up to £44,000 per annumLocation: fully remote or hybrid split of home and office (Wilmslow)Working hours: Part-time hours available
Are you looking for your next move in HR and looking for a role that encompasses your passion for both HR and employment law? Are you bored of the same old HR roles and are keen to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on…
We are Citation – One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills!
If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should come and grow with. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.
The roleThis is a blended consultancy role, providing HR advice as well as hands-on support to our clients and would be perfect for someone who loves to do both!
We believe in a good work-life balance. There is no taking work home, no mobile phone ringing out of hours, no time recording, and you will see a case through from start to finish, building up relationships with your clients.Our client base covers a wide range of UK industries and businesses, so no two days are the same.
The role consists of:• You will work with our client to provide end-to-end telephone support for all their employee relation needs meaning you will be a contact for help with a wide range of HR and employment law subjects, including disciplinary and grievance, TUPE and redundancy.• You will provide ad hoc support in the form of proactive and reactive services, which includes HR training, chairing meetings such as disciplinary and grievance hearings or potentially exit negotiations on behalf of your client. AD HOC• Essentially, giving the clients the support, they need to keep their business compliant in the ever-changing world of HR and employment law!
The person:• Experience in providing advice on complex and varied HR and employment law issues• Experience in independently and impartially conducting meetings with employees• Be passionate about helping and supporting clients to achieve the needs of their business• Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Be self-motivated and able to work with autonomy• Actively committed to self-development
What you get from us?Working for Citation you will receive 25 days holiday, corporate gym membership discounts, private healthcare, your birthday off work, the opportunity to purchase extra leave, pension contributions and more!
Hit Apply now to forward your CV.....Read more...
Regional HR ConsultantLocation: This is a field-based role covering client sites around the North West and Yorkshire. Salary: up to £44,000 per annum + Car Allowance (£5,500 per annum)
We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine.
We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleagues’ and clients’ experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should come and grow with. So if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.
The roleWe are looking for an HR On-Demand Consultant who has excellent employment law knowledge and hands-on HR experience who can offer support and guidance to our clients. You will have strong objection-handling skills to effectively manage difficult conversations with clients and be confident in handling employees in various types of meeting settings.
You will exemplify a positive and professional image of the EL/HR teams to both internal and external clients. Regular travel is an essential part of this role, and you will be expected to travel to client sites when required for the delivery of the HR On-Demand service. You will also be expected to attend the Wilmslow head office as and when required by the Head of the Employment Law Team and HR On-Demand.
• Visiting clients at their site (or conducting remotely) to provide a range of HR On-Demand services including:• Hearing disciplinaries • Hearing grievances • Carrying out investigations • Managing exit negotiations • Conducting redundancy or TUPE consultations • Preparing and carrying out bespoke training • Auditing employee files • Conducting strategy meetings • Drafting reports containing your recommendations • Drafting outcome letters • Drafting settlement agreements or COT3s • Providing advice to clients covering a wide variety of HR/Employment Law issues from queries on maternity rights to disciplinary guidance to advice on TUPE • Collaborate with the Employment Law Team and HR On-Demand team advising and/or supporting others whilst dealing with complex cases
Referrals/Products • Ability to identify and help to develop new products and assist with the rollout of them to the Employment Law Team and Field HR Team• Referral opportunities proactively identified with your own client base General• As a part of this role, you will continuously seek opportunities to add value to the HR On-Demand service • You will enrich and contribute to our culture demonstrating that you are living Citation values in practice.• To work on additional duties and/or project work as required by the business. • To attend all internal training meetings and conferences• Effectively utilise the learning resources available e.g. Lexis Nexis, IDS books.
What you get from us?Working for Citation you will receive 25 days holiday, corporate gym membership discounts, private healthcare, your birthday off work, the opportunity to purchase extra leave, pension contributions and more!
Hit Apply now to forward your CV.....Read more...
Field Support Executive – No experience needed.Location: Wilmslow, hybrid, 2 days in the office, 3 from home.Hours: Monday – Friday 08:30 – 17:00 pmSalary: £22575 Per annum
We are Citation – One of the UK's biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses. We don’t do micro-management – instead, we empower, support and innovate!
We are on the lookout for a Field Support Executive to join our busy Diary Management Team at our Head Office in Wilmslow. You will be responsible for contacting our current clients and booking in annual visits for our Field Consultants in line with our service offering, along with embracing our core values through being energetic, positive and supportive to your team, and focused on putting the client at the heart of everything you do.
The role:• Contacting clients to book visits in line with their service agreement• Maximising Health and Safety Consultants time with confirmed visits• Reducing our Consultant's travel time with effective diary planning• Ensuring all cancelled visits are followed up and re-booked• Achieving KPIs set regarding client visits• Dealing with and logging all Consultant queries, and where necessary, liaising with internal departments to answer any queries• Ensuring accurate reporting of visits related issues/queries• Generating and managing monthly Management Information reports• Liaising with Health and Safety Consultants, Regional Managers, Finance and Client Relations.
Who are we looking for?Whatever your background, it is paramount to us that you are passionate about great customer service. We can teach you the rest. We want great people who can engage effectively over the phone and are able to deliver value add to the client.
The successful candidate for this role will have strong organisational skills as they will be managing multiple diaries at once. They will have excellent communication skills, along with a first-class telephone manner.
Good geographical knowledge of the UK is essential, along with being competent using Microsoft Outlook, Excel and Word. As a natural problem solver, this person will have the ability to take ownership of any queries from start to finish, identifying and anticipating needs and offering solutions.
What’s in it for you? We don’t take ourselves too seriously, and we don’t expect you to either! From your birthday off (paid!), space hopper races and incredible Christmas parties, to a 25-day holiday entitlement, gym membership discount and #freedrinkFriday, we do our fair share to keep things fun.
Hit Apply now to forward your CV.....Read more...
Job Title: Credit Control Admin Assistant Reporting To: Group Credit ManagerLocation: Remote/WilmslowHours of Work: 37.5Salary: £22575 Per annum
The RoleAn opportunity has arisen for an Admin Assistant to join our Credit Control team based in Wilmslow.
Key Responsibilities• Additional Service billing• Cash allocation • Sending VAT schedules/invoices/statements/copy agreements to clients as requested• Re-instating & set up new direct debits • Managing cancelled direct debit BACS report• Amending bank details on customer accounts• Resolving customer queries• Processing refunds• Calculating settlement figures & processing settlement invoices• Processing monthly VAT schedule run• Other ad hoc tasks as required
The Person• Basic Admin skills• High level of attention to detail• Experience of Microsoft Word, Excel, Outlook• Professional attitude and persona• Positive outlook• Strong work ethic• Able to prioritise workload• Ability to communicate with clients and staff at all levels• Generate and maintain solid working relationships with customers and colleagues
Hit Apply now to forward your CV.....Read more...
Employment Law ConsultantSalary: Up to £44,000 per annumLocation: fully remote or hybrid split of home and office (Wilmslow)Working hours: Part-time hours available
Are you looking for your next move in HR and looking for a role that encompasses your passion for both HR and employment law? Are you bored of the same old HR roles and are keen to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on…
We are Citation – One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills!
If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should come and grow with. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.
The roleThis is a blended consultancy role, providing HR advice as well as hands-on support to our clients and would be perfect for someone who loves to do both!
We believe in a good work-life balance. There is no taking work home, no mobile phone ringing out of hours, no time recording, and you will see a case through from start to finish, building up relationships with your clients.Our client base covers a wide range of UK industries and businesses, so no two days are the same.
The role consists of:• You will work with our client to provide end-to-end telephone support for all their employee relation needs meaning you will be a contact for help with a wide range of HR and employment law subjects, including disciplinary and grievance, TUPE and redundancy.• You will provide ad hoc support in the form of proactive and reactive services, which includes HR training, chairing meetings such as disciplinary and grievance hearings or potentially exit negotiations on behalf of your client. AD HOC• Essentially, giving the clients the support, they need to keep their business compliant in the ever-changing world of HR and employment law!
The person:• Experience in providing advice on complex and varied HR and employment law issues• Experience in independently and impartially conducting meetings with employees• Be passionate about helping and supporting clients to achieve the needs of their business• Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Be self-motivated and able to work with autonomy• Actively committed to self-development
What you get from us?Working for Citation you will receive 25 days holiday, corporate gym membership discounts, private healthcare, your birthday off work, the opportunity to purchase extra leave, pension contributions and more!
Hit Apply now to forward your CV.....Read more...
Vehicle Technician Wilmslow - £34,000 - Main Dealership
Location Wilmslow
Job Title - Vehicle Technician
Salary - £34,000
Our client is a main dealership in Wilmslow and they are looking for an experienced Vehicle Technician to join their busy Service Department, offering a fantastic basic salary and bonus structure with a brilliant opportunity for you to be able to progress within a main dealership.
- 8:30am-5pm Monday - Friday
- 8:30am-12:30pm every other
- 30 minute lunch
- MOT license and accreditation will be given
- Bonus is paid on labour sales
Key responsibilities for this Vehicle Technician role in Wilmslow are:
- Undertake maintenance, service and repair activities on motor vehicles to the highest standard
- Carry out all work completely and effectively whilst adhering to manufacturers scheduled times to maintain efficiency
- Effectively record details of diagnosis, work completed, and components utilised in line with group and manufacturer standards
- Keep work areas clean and tidy, organised and safe from hazards to health and safety
- Be able to liaise effectively with colleagues and customers at all levels in a polite and efficient manner
- To be aware of the importance and implication of maintaining high levels of customer satisfaction and work to ensure they are met at all times
Minimum requirements for this Vehicle Technician role in Wilmslow are:
- Qualified to NVQ level 3 (or equivalent)
- Have at least 2 years experience after qualifying period, of working in a Dealership as a Technician (or similar)
- Excellent customer service skills
- Good technical knowledge
- Must have a Driving License
- The ability to work without supervision
- Take responsibility for the quality and quantity of their work
Vehicle Technician Wilmslow - £34,000 - Main Dealership
Vehicle Technician Wilmslow Main Dealership up to £34,000....Read more...
Front of House Location: Wilmslow Permanent Salary: Competitive
We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine.
We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleague’s and clients’ experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should come and grow with. So if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.The role
Front Desk Management • Greet and welcome clients and visitors with a warm and professional demeanor.• Direct visitors to the appropriate department or individual.• Answer incoming phone calls and redirect them to the relevant team members.• Maintain a clean and organized reception area.• Maintain a clean kitchen and restock where applicable • Organise and run charity events throughout the year with the team for our chosen charity.
Administrative Duties:• Manage and schedule appointments and meetings.• Coordinate meetings and conferences from start to finish, working with different areas across the business. • Handle incoming and outgoing mail and packages.• Assist in maintaining office supplies and inventory. • Support the PA team with their workload.• Book UK and International travel using the travel supplier.
Security and Access Control:• Monitor and control access to the premises, ensuring the security of the facility.• Maintain a visitor log and issue visitor badges as necessary.
Team Collaboration:• Coordinate with various departments to ensure efficient communication and problem resolution.• Support colleagues with administrative tasks as needed.
What you get from us?Working for Citation you will receive 25 days holiday, corporate gym membership discounts, private healthcare, your birthday off work, the opportunity to purchase extra leave, pension contributions and more!It’s a great place to work because of the people we employ. Fun, professional and supportive, we want likeminded individuals who love to love their job. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.
Hit Apply now to forward your CV.....Read more...
IT Service Desk – 2nd Line Support AnalystReports To: 2nd Line Team LeaderLocation: Wilmslow/RemoteHours of Work: Mon-Fri 8 am-6 pm (Rota shifts)Salary: £28000 per annum
The RoleThe IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues.
In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives.
We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely across the UK.
This role would suit someone looking for their next role in IT having at least 1 year’s experience in a similar role preferably with ITIL and Microsoft certifications.
DutiesInclude but not limited to:• Performance and capacity monitoring of systems and environments• ISO27001 compliance monitoring and proactive/reactive management of issues• Resolution of escalated colleague service requests or incidents as assigned within SLA• Supporting 1st Line Support / Service Desk in busy periods• Set up new hardware such as PCs, Laptops, iPhones and iPads. • General end-user compute support tasks• Liaising with 3rd party Suppliers• Escalating calls where necessary to 3rd-line support• Create and manage user accounts and licences in M365, Local Active Directory and Azure Active Directory. • You will be required to travel to other offices as and when required.
Skills• Customer focussed and personal drive to deliver the best solutions • Enthusiastic to deliver the best customer service putting your colleagues at the heart of everything you do• Good communicator on the telephone, through email, and face-to-face• Proven organisational skills• Diligent, attention to detail• Great team player with the ability to act on your own initiative when required• Ability and desire to learn about the systems we support• Enjoy solving problems• Ability to prioritise your own work loads and manage expectations• Calm and focused
Technologies
Knowledge and experience in the following is crucial• Windows Platforms – Windows 10/11, Server 2012, 2016, 2019• IT Hardware• Active Directory• PowerShell• M365 / Teams / SharePoint / OneDrive• Antivirus software• Intune Endpoint Manager • Cloud Based technologies (Azure / AWS)• Autopilot• Cloud Based Telephony• ITSM Tools
Knowledge and experience in the following will be advantageous.• Hyper V• VPN, RDP • Mobile devices – iPhone, iPad• Google Suite• Apple Business Management• Multi-Tenant administration• Experience in tenant migration
Hit Apply now to forward your CV.....Read more...
Holt Automotive are looking for an experienced MOT Tester to join a prestige main dealership in the Wilmslow area.
The MOT Tester role comes with a competitive salary of 30,000 OTE 35,000 and great company benefits.
- Hours:40 hours
Key MOT Tester Roles and Responsibilities:
- Undertake all MOTs for the site as well as complete standard servicing and fault analysis if required
- Liaise with customers regarding work carried out
- Complete work to dealer standards, adhere to manufacturer procedures and processes
Required skills needed for the MOT Tester role:
- A valid MOT Licence and you will be a fully qualified MOT Tester
- Level 2 - 3 (NVQ or City and Guilds or IMI Qualification) in Vehicle Repair.
- A full UK Driving licence
- Experience in using the latest diagnostic systems (desirable but not essential)....Read more...
Well-established, multi-service law firm looking to recruit a Private Client Solicitor into their Wilmslow office.
Sacco Mann has been instructed on an exciting opportunity for someone starting out in their Private Client legal career at newly qualified level within a respected, local legal practice. This law firm can offer their employees a competitive salary for the area, excellent progression and development opportunities and flexible working options to ensure a stable work/life balance.
As a newly qualified Private Client Solicitor, your day-to-day duties may include:
Running your own caseload of wills, trusts, probates, LPAs and estate administration matters
Providing sensitive and sound advice to a broad range of clients
Drafting legal documentation
Taking part in networking and business development initiatives
The successful candidate for this Private Client Solicitor role will ideally have previous experience within Private Client law having completed a private client focused training contract, done a seat in this area of Law or have up to 2 years PQE. You will ideally be keen to learn and develop your existing skills further.
If you are interested in this Wilmslow based Private Client Solicitor position, please contact Leona Taylor at Sacco Mann on 0161 831 6890 or email your CV to leona.taylor@saccomann.com
To hear about other legal opportunities that we have available, please visit our website. Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral. For full terms, please visit our website.
*Please note our advertisements use PQE and salary level purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.....Read more...
Customer Service Executive – No experience needed.Location: Wilmslow, hybrid, 2 days in the office, 3 from home.Hours: Monday – Friday 08:30 – 17:00We are Citation – One of the UK's biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses. We don’t do micro-management – instead, we empower, support and innovate!We are on the lookout for a Field Support Executive to join our busy Diary Management Team at our Head Office in Wilmslow. You will be responsible for contacting our current clients and booking in annual visits for our Field Consultants in line with our service offering, along with embracing our core values through being energetic, positive and supportive to your team, and focused on putting the client at the heart of everything you do.The role:• Contacting clients to book visits in line with their service agreement• Maximising Health and Safety Consultants time with confirmed visits• Reducing our Consultants' travel time with effective diary planning• Ensuring all cancelled visits are followed up and re-booked• Achieving KPIs set regarding client visits• Dealing with and logging all Consultant queries, and where necessary, liaising with internal departments to answer any queries• Ensuring accurate reporting of visits related issues/queries• Generating and managing monthly Management Information reports• Liaising with Health and Safety Consultants, Regional Managers, Finance and Client Relations.Who are we looking for?Whatever your background, it is paramount to us that you are passionate about great customer service. We can teach you the rest. We want great people who can engage effectively over the phone and are able to deliver value add to the client.The successful candidate for this role will have strong organisational skills as they will be managing multiple diaries at once. They will have excellent communication skills, along with a first-class telephone manner.Good geographical knowledge of the UK is essential, along with being competent using Microsoft Outlook, Excel and Word. As a natural problem solver, this person will have the ability to take ownership of any queries from start to finish, identifying and anticipating needs and offering solutions.What’s in it for you? We don’t take ourselves too seriously, and we don’t expect you to either! From your birthday off (paid!), space hopper races and incredible Christmas parties, to a 25 day holiday entitlement, gym membership discount and #freedrinkFriday, we do our fair share to keep things fun.....Read more...
Specialist, award-winning law firm looking to recruit an experienced Commercial Property Solicitor into their Wilmslow office.
Our client is a long-established legal practice that is known for their exemplary client service. They also offer employees a competitive salary for the area, flexible working options to ensure a stable work/life balance and clear progression paths.
As a Commercial Property Solicitor, you will be working across a caseload of Commercial Conveyancing matters including sales/purchases, leasing, landlord/tenant matters and developmental matters.
The successful candidate will ideally have 5+ years’ PQE within Commercial Property law, has excellent analytical skills, a keen eye for detail and can work well as part of a team.
If you are interested in this Wilmslow based Commercial Property Solicitor role, please contact Cherie Smith at Sacco Mann on 0161 831 6890 or email your CV to cherie.smith@saccomann.com
To hear about the other legal opportunities that we have available then please visit our website.
To hear about the other legal opportunities that we have available then please visit our website. Alternatively, if you know anyone suitable for this role then please let them or us know as we offer a reward for successful referrals. You can see our full terms on....Read more...
IT Service Desk – 2nd Line Support AnalystReports To: 2nd Line Team LeaderLocation: Wilmslow/RemoteHours of Work: Mon-Fri 8 am-6 pm (Rota shifts)Salary: £28000 per annum
The RoleThe IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues.
In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives.
We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely across the UK.
This role would suit someone looking for their next role in IT having at least 1 year’s experience in a similar role preferably with ITIL and Microsoft certifications.
DutiesInclude but not limited to:• Performance and capacity monitoring of systems and environments• ISO27001 compliance monitoring and proactive/reactive management of issues• Resolution of escalated colleague service requests or incidents as assigned within SLA• Supporting 1st Line Support / Service Desk in busy periods• Set up new hardware such as PCs, Laptops, iPhones and iPads. • General end-user compute support tasks• Liaising with 3rd party Suppliers• Escalating calls where necessary to 3rd-line support• Create and manage user accounts and licences in M365, Local Active Directory and Azure Active Directory. • You will be required to travel to other offices as and when required.
Skills• Customer focussed and personal drive to deliver the best solutions • Enthusiastic to deliver the best customer service putting your colleagues at the heart of everything you do• Good communicator on the telephone, through email, and face-to-face• Proven organisational skills• Diligent, attention to detail• Great team player with the ability to act on your own initiative when required• Ability and desire to learn about the systems we support• Enjoy solving problems• Ability to prioritise your own work loads and manage expectations• Calm and focused
Technologies
Knowledge and experience in the following is crucial• Windows Platforms – Windows 10/11, Server 2012, 2016, 2019• IT Hardware• Active Directory• PowerShell• M365 / Teams / SharePoint / OneDrive• Antivirus software• Intune Endpoint Manager • Cloud Based technologies (Azure / AWS)• Autopilot• Cloud Based Telephony• ITSM Tools
Knowledge and experience in the following will be advantageous.• Hyper V• VPN, RDP • Mobile devices – iPhone, iPad• Google Suite• Apple Business Management• Multi-Tenant administration• Experience in tenant migration
Hit Apply now to forward your CV.....Read more...
Customer Service Executive – No experience needed.Location: Wilmslow, hybrid, 2 days in the office, 3 from home.Hours: Monday – Friday 08:30 – 17:00We are Citation – One of the UK's biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses. We don’t do micro-management – instead, we empower, support and innovate!We are on the lookout for a Field Support Executive to join our busy Diary Management Team at our Head Office in Wilmslow. You will be responsible for contacting our current clients and booking in annual visits for our Field Consultants in line with our service offering, along with embracing our core values through being energetic, positive and supportive to your team, and focused on putting the client at the heart of everything you do.The role:• Contacting clients to book visits in line with their service agreement• Maximising Health and Safety Consultants time with confirmed visits• Reducing our Consultants' travel time with effective diary planning• Ensuring all cancelled visits are followed up and re-booked• Achieving KPIs set regarding client visits• Dealing with and logging all Consultant queries, and where necessary, liaising with internal departments to answer any queries• Ensuring accurate reporting of visits related issues/queries• Generating and managing monthly Management Information reports• Liaising with Health and Safety Consultants, Regional Managers, Finance and Client Relations.Who are we looking for?Whatever your background, it is paramount to us that you are passionate about great customer service. We can teach you the rest. We want great people who can engage effectively over the phone and are able to deliver value add to the client.The successful candidate for this role will have strong organisational skills as they will be managing multiple diaries at once. They will have excellent communication skills, along with a first-class telephone manner.Good geographical knowledge of the UK is essential, along with being competent using Microsoft Outlook, Excel and Word. As a natural problem solver, this person will have the ability to take ownership of any queries from start to finish, identifying and anticipating needs and offering solutions.What’s in it for you? We don’t take ourselves too seriously, and we don’t expect you to either! From your birthday off (paid!), space hopper races and incredible Christmas parties, to a 25 day holiday entitlement, gym membership discount and #freedrinkFriday, we do our fair share to keep things fun.....Read more...
Job Title: Credit Control Admin Assistant Reporting To: Group Credit ManagerLocation: Remote/WilmslowHours of Work: 37.5Salary: £22575 Per annum
The RoleAn opportunity has arisen for an Admin Assistant to join our Credit Control team based in Wilmslow.
Key Responsibilities• Additional Service billing• Cash allocation • Sending VAT schedules/invoices/statements/copy agreements to clients as requested• Re-instating & set up new direct debits • Managing cancelled direct debit BACS report• Amending bank details on customer accounts• Resolving customer queries• Processing refunds• Calculating settlement figures & processing settlement invoices• Processing monthly VAT schedule run• Other ad hoc tasks as required
The Person• Basic Admin skills• High level of attention to detail• Experience of Microsoft Word, Excel, Outlook• Professional attitude and persona• Positive outlook• Strong work ethic• Able to prioritise workload• Ability to communicate with clients and staff at all levels• Generate and maintain solid working relationships with customers and colleagues
Hit Apply now to forward your CV.....Read more...
Front of House Location: Wilmslow Permanent Salary: Competitive
We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine.
We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleague’s and clients’ experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should come and grow with. So if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.The role
Front Desk Management • Greet and welcome clients and visitors with a warm and professional demeanor.• Direct visitors to the appropriate department or individual.• Answer incoming phone calls and redirect them to the relevant team members.• Maintain a clean and organized reception area.• Maintain a clean kitchen and restock where applicable • Organise and run charity events throughout the year with the team for our chosen charity.
Administrative Duties:• Manage and schedule appointments and meetings.• Coordinate meetings and conferences from start to finish, working with different areas across the business. • Handle incoming and outgoing mail and packages.• Assist in maintaining office supplies and inventory. • Support the PA team with their workload.• Book UK and International travel using the travel supplier.
Security and Access Control:• Monitor and control access to the premises, ensuring the security of the facility.• Maintain a visitor log and issue visitor badges as necessary.
Team Collaboration:• Coordinate with various departments to ensure efficient communication and problem resolution.• Support colleagues with administrative tasks as needed.
What you get from us?Working for Citation you will receive 25 days holiday, corporate gym membership discounts, private healthcare, your birthday off work, the opportunity to purchase extra leave, pension contributions and more!It’s a great place to work because of the people we employ. Fun, professional and supportive, we want likeminded individuals who love to love their job. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.
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