Join our team as a Customer Advisor Apprentice and gain the best of both worlds, developing valuable experience across two key areas of our business: front-of-house Customer Service and the technical world of Parts. Through a combination of hands-on experience and structured training, you’ll build strong communication skills, gain a deeper understanding of our operations, and learn what it takes to deliver exceptional service to our valued customers.Why Apply?• You love engaging and talking with people• A vital, in demand role that will give you future opportunity to progress• A supportive team committed to your growth• A nationally recognised qualification• Top class training About You:• Positive and friendly attitude • People person who loves working and communicating with their team and customers • Passionate and motivated• Committed to delivering exceptional customer serviceIf you are ready to develop your skills and start a career with real purpose and rewards, a Scania Customer Advisor Apprenticeship is your next step. Application is simple and quick, apply today!Training:The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers.
The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply.
Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.Training Outcome:At Scania, we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network.Employer Description:Established in 1983, Keltruck Ltd is the largest independent Scania dealer in Europe with 18 depots across the Midlands and South Wales. The company, founded by Chris Kelly, is today managed by an experienced team of executive directors with several decades worth of experience within the road transport industry and the Scania U.K. network between them.Working Hours :Monday- Friday
8am- 4:30pmSkills: Communication skills,Motivated,Passionate,Problem solving....Read more...
Increasing brand awareness among clients and communities.
Promoting the full range of services Cappagh offers.
Supporting recruitment, tenders, and business development.
Building a pipeline of stories around projects, people, and innovation.
Training Outcome:Possible job opportunities after apprenticeship is completeEmployer Description:Cappagh are a progressive, professional organisation who are proud to serve the construction industry across the South. Focussed on providing a dependable, agile service for large clients across the Utility, Highway, Airside and Land Remediation sectors and delivering exceptional services for local residents and developers including Skips, Aggregates and Utility Connections.Working Hours :Monday - Friday. Exact shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Creative....Read more...
The apprentice will gain hands-on operational experience by supporting the Maintenance Technician with a range of facilities and maintenance tasks, including:
Carrying out preventative maintenance and completing routine, scheduled servicing
Assisting with PAT testing of electrical equipment
Supporting repairs to windows, doors, floors, walls, and other building components
Helping to install and repair basic plumbing equipment such as sinks, toilets, drains, and radiators
Assisting with semi-skilled tasks in carpentry, building, electrical work, and painting
Occasionally supporting the Facilities Manager with facilities-related administrative tasks
May be required to travel and work between different office locations
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Level 2 Property Maintenance Operative, including Functional Skills if required.Training Outcome:On successful completion of the apprenticeship, there may be the opportunity to progress into a full-time position within the company, with the potential to further develop skills and responsibilities in facilities and maintenance.Employer Description:Award Winning Law Firm in Shropshire, Herefordshire & North Wales.Working Hours :Monday - Friday (some flexibility will be required)Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Sales and negotiation: How to manage the full sales process—from finding new customers to closing deals—and develop strong negotiation skills to get great results
Digital and data skills: How to use digital tools and social selling to connect with customers, plus how to read and use data to make smart sales decisions
Customer and stakeholder relationship management: How to build great relationships with customers and work well with different teams across the business
Communication and problem-solving: How to give engaging presentations, communicate clearly, and solve real business challenges in creative ways
Professional growth and ethics: How to lead projects, adapt to new situations, work with different people, and always act with honesty and integrity
You’ll experience student life at Leeds Trinity University which typically involves week-long learning blocks.Training:
Managing key customer accounts: Supporting the execution of commercial plans that drive growth. Gaining real experience to see the impact of your work
Building and nurturing relationships: Across both internal stakeholders and external buyers, developing your stakeholder management and customer engagement skills
Delivering impactful presentations: Supporting and leading commercial meetings over time, to resolve operational matters and showcase your negotiation and storytelling abilities
Analysing data and market trends: Informing sales strategies; optimising trade spend, and driving performance for Nestlé’s core categories (Food, Nutrition, Coffee, Confectionery)
Problem-solving and innovating in real-time: Tackling commercial challenges and identifying opportunities for growth and sustainability while working with people from all parts of the business, helping to build a fantastic network
Plus, you’ll have one day a week dedicated to your studies. This is your time to focus on the theory behind sales, work on your degree modules, and reflect on what you’re learning on the job. You’ll be able to apply your new knowledge directly to your work, helping you grow even faster.
You’ll experience student life at Nottingham Trent University with week-long learning blocks.Employer Description:Good food nourishes and delights the senses. It helps pets to thrive, children to grow healthily and parents to age gracefully. It helps all of us to live life to the fullest. Good food also respects our planet and protects resources for future generations. But times are changing fast. And we know that what’s good today won’t be good enough tomorrow. Consider the challenge of satisfying the needs of 10 billion people by 2050 in a responsible and sustainable way. This will demand innovation and change. At Nestlé, we’re constantly pushing the boundaries of what’s possible with food, drink and nutritional health solutions. That way we can enhance quality of life and contribute to a healthier future for all. Today, our business has around 275,000 employees, more than 2,000 brands and a presence in 188 countries.Working Hours :Monday to Friday office based
Shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Logical,Team working,Creative,Initiative....Read more...
Client support:
Provide essential support to clients by scheduling meetings, preparing presentations and responding to enquiries. Always deliver excellent customer service, ensuring clients receive timely assistance and high-quality support throughout their engagement with the company
Communication:
To interact with leads and deal with enquiries from clients, acting as a bridge between consultants, clients and other staff members. The assistant manages emails, phone calls and schedules meetings to move the client to the next stage. They ensure effective communication flows within the business
Document Control:
Organise, maintain and update both physical and digital documents ensuring documents are stored securely but remain easily accessible, while always maintaining confidentiality. Make sure all relevant paperwork is correctly saved on the server and filing system if necessary. Set up folders for new clients and ensure all required documentation is available for Metrick staff
General daily tasks:
Complete day-to-day administrative duties including posting, filing, printing, scanning, answering phone calls, emailing, booking and other routine tasks that support the smooth running of the office
Database Management:
Support the maintenance and updating of internal databases, with a primary focus on managing the grant database for our app. This includes adding new grants, updating existing entries, ensuring all information is correctly formatted and removing or hiding any grants that have closed so they are no longer visible on the app. Ensure the data is correct, consistent and user friendly so clients can easily find and access the grants they are entitled to through the app
Meetings:
Prepare agendas for meetings, take accurate minutes and distribute required documents afterwards. Book all internal and external meetings and ensure all necessary paperwork is prepared in advance
Research Support:
Conduct research to identify new grants and extract relevant information from grant newsletters and other sources, then add the gathered data to the company’s grant database. Support ongoing projects and client requirements by keeping the Metrick team informed of new funding opportunities
Training and Development:
Participate in training sessions to develop business administration skills. Undertake any required learning to progress through the apprenticeship framework
Customer Relationship Management (CRM)
Update and maintain client records in the CRM system (HubSpot). Support the team in tracking client interactions and follow-ups
Training:
Delivered within the workplace
Apprentice to receive regular workplace visits by their assessor
Training Outcome:
To be discussed at interview
Employer Description:Metrick Limited, founded on 24th September 2021 by Chloe Raistrick at the age of 23, is now a growing and successful business that specialises in securing people and businesses with grants.
The business provides a bespoke service tailored to each client's needs. The team engages in detailed discussions with clients to understand project challenges thoroughly. They conduct comprehensive national and area searches for grants to identify suitable funding opportunities that align with client's goals.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Maintain existing systems
Update customer information
Deal with customers via phone and email
Assist engineers with diaries
Book appointments for customers
Deal with any queries from customers and engineers
Answering the office phone
Help with deliveries into the warehouse
General office duties
Training:Business Administrator Level 3.
Training will be based in the Redditch Office. Hours of work are Monday - Friday 8.30am - 5pm.Training Outcome:May be offered a permanent role within the company.Employer Description:Salamander Fire & Security Ltd install and maintain security systems including intruder alarm and fire alarms throughout England and Wales.Working Hours :Monday to Friday 8.30am - 5pm with a 30-min lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Day-to-day upkeep of the buildings
Working as part of a team
Problem solving
Following the rules and regulations laid out by Global Banking School
Training:
You will meet your tutors every 4 weeks, with a mix of remote and in-person
1-2-1s
Groups Masterclass
Tutors coming on-site to see you in the workplace
Training Outcome:As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.Employer Description:GBS is a higher education provider offering a range of sector-relevant courses across eight campuses in London, Manchester, Birmingham, Leeds and beyond. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate.Working Hours :Working Monday to Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Patience,Physical fitness....Read more...
You will be developing your interest in aviation and engineeringSupporting the aircraft engineers in order to gain an understanding of the industry as a wholeYou will assist in general duties for the day to day operation of an aircraft hangar or workshop environment, including aircraft movementProactively engage in improvements of our business, including suggesting changes to how we work, to better help your team efficiently provide quality service to our customersAnd much more!Training:Your first 12 Months will be spent developing your hand skills and knowledge of the Aviation and Aircraft Maintenance industry through a combination of classroom, practical and on the job training, including a Level 2 Hand Skills qualification. You will then progress to working towards the qualification Level 3 Aircraft Maintenance Category A, providing you the tools, skills and foundation experience you need to become a successful Aircraft Maintenance Mechanic. Successful Apprentices would then be given the opportunity to progress to the Level 3 Aircraft Maintenance Category B1/B2, which would be a further 2 years of training.Training Outcome: Successful Apprentices would be given the opportunity to progress to the Level 3 Aircraft Maintenance Category B1/B2, which would be a further 2 years of training.Employer Description:Gama Aviation is a hugely diverse business that offers much more than perhaps its name would suggest. Yes, we fly but we also save lives, provide mission critical intelligence, and build systems that deliver decisive advantage. With operations in the UK, Jersey, Europe and the Middle East, a career with us can offer travel, personal growth opportunities and the ability for long-term progression in a fast paced and dynamic service industry.Working Hours :Mon - Fri, 40 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
