Order Fulfilment: Accurately pick and check customer orders, ensuring all items are correct and ready for dispatch. Please note this is a physically demanding role involving manual handling and heavy lifting.
Customer Service: Assist customers at the trade counter and in the showroom, providing friendly and knowledgeable support.
Warehouse Maintenance: Maintain a clean, safe, and organised warehouse environment through regular housekeeping duties.
Teamwork & Independence: ;Work effectively both independently and as part of a small, collaborative team.
Sales Processing: Prepare cash sales and manage trade account transactions (full training provided).
Communication: Answer incoming calls professionally and direct queries appropriately.
Training Outcome:Opportunity to join the team permanently in the Role. Also, lots of opportunity to gain experience in different aspects of the company including HGV Training, Forklift Training, working with foreign suppliers, working in an administrative role including accounting software. Employer Description:Established by Tony Craven and Jim Hope and still run by the Craven family today, Tyne Tees Ceramics has family values at its heart and began in Stirling Court in the Team Valley Trading Estate in 1983, where it was opened by the Mayor of Gateshead and Sir John Hall. The business can still be found in the Team Valley today, but we now operate from a 13,000sqft warehouse with showrooms at 14 Perth Court, Team Valley and Wear Street, Sunderland, and our trade has grown dramatically over the years to now cover Scotland, Cumbria and Yorkshire, as well as the North East.
Tyne Tees Ceramics have always focused on supplying quality products with attractive pricing to bathroom centres, tile shops, regional developments, trade and public. We hand pick and import ceramic, porcelain and mosaic tiles from Spain, Italy, Portugal and Poland to ensure our ranges are kept on trend and so we can provide the best products for any situation.
We have secured our place as one of the North East’s leading independent distributors by supplying luxurious developments such as Lumley Castle, Beamish Hall, Coombe Abbey Hotel, Redewater Lakeside Lodges and the Lake District Hotel Group, along with many high-end local developments and authorities.
At our showrooms on the Team Valley and Sunderland, you’ll find styles to suit all tastes and budget, with plenty of room settings to help inspire your choices. With a large selection of porcelain, ceramics and mosaics available for bathrooms, kitchens, and floors, be inspired by our unrivalled product portfolio. The staff have been with Tyne Tees Ceramics for over 20 years so have extensive experience in picking out the best designs that will suit your home interior and will advise you in a professional and friendly mannerWorking Hours :Monday – Thursday 8am – 4 pm.
Friday 8am – 12 noon.Skills: Communication skills,Customer care skills,Team working,Physical fitness....Read more...
The Kia Light Vehicle Technician Apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia vehicle technician,qualifying them to be responsible for:
Servicing vehicles
Repairing and replacing faulty parts and components. Advising the Service Advisor about faults and required repairs
Contact with customers about work required
Diagnosing and repairing complex vehicle faults
Training:Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, our level 2 Autocare Technician Apprentices will receive the following teaching learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors(both via Virtual Classroom Training and face to face at the Kia Academy in Derby)
One workplace visit face to face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Functional Skills in English and maths if required
Training Outcome:
Upon completion of the Kia Technician Apprenticeship, apprentices have the opportunity to transition into Senior Technician, Master Technician, EV Specialist, and Service/Aftersales Manager roles
Kia are commited to growing the automotive talent pool with Electric Vehicle Specialists
Employer Description:Sutton park Motor Company
Over the last 30 years, Sutton Park Group has grown into one of the Midlands best privately owned car dealership groups, selling in excess of 5,000 vehicles per year, with 7 locations across the Midlands, representing 3 manufacturers, Renault, Dacia and Kia.
Sutton Park Group has always strived to exceed expectations by providing the highest quality and standard of service to all of our customers. The Company's Philosophy is one of continual improvement of service and all of our highly trained staff are encouraged to contribute.Working Hours :Apprentices will be expected to work Monday- Friday, shifts to be confirmed.
(With exception of weekends as per the requirement of the dealership).
40 hrs per week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Providing first line remote and in person support to the seven offices within The Harris Group via our ticket system, emails, messages, and phone calls
Accurately logging, tracking, and prioritising helpdesk requests using our ticket system
Following IT standard procedures and policies
Maintaining user accounts across multiple systems
Configuring both hardware and software
Troubleshooting both hardware and software issues
When required, escalating issues to external suppliers or contacts
Training:
Full training and support will be provided by your workplace mentor and from the Baltic team
Training Outcome:
Possible career progression upon completion of the apprenticeship
Employer Description:With over 40 years of experience and a host of industry awards, The Harris Partnership boasts a diverse and high-profile portfolio spanning retail, residential, commercial, and urban regeneration. As part of their IT team, you will play a key role in supporting the technology that underpins their innovative design work across multiple UK offices.Working Hours :Monday to Friday 37.5 Hours Per week. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
Assist with general admin tasks such as filing, data entry and maintaining records
Handling incoming calls and correspondence, directing them to the appropriate staff members
Assist the Marketing team with direct mailing, including printing, assembling and mailing out materials
Provide admin support for events, including tracking of RSVP’s, packing and assisting with event logistics
Be the first point of contact for customer enquiries via phone, email, and online chat
Take ownership of customer requests, following through until the customer is completely satisfied
Build and maintain positive relationships with customers, understanding their needs and providing tailored solutions
Resolve customer issues promptly and effectively, escalating only when necessary
Proactively follow up with customers to check on their satisfaction and identify opportunities for improvement
Keep accurate records of customer interactions and feedback to support continuous service improvements
Work closely with the sales, marketing, and operations teams to ensure a seamless customer experience
Contribute ideas and suggestions to enhance our customer service processes
Represent the company’s values and professionalism in every customer interaction
Training:Location: 6 Vita House, Fish Quay, North Shields, NE30 1JA
Salary / Wage: £7.55 per hour
Possible Start Date: 22 September 2025
Application Deadline: 10 September 2025
Expected Duration: 18 Months
Apprenticeship Level: Advanced
Training Outcome:There is the opportunity to progress within the company at any level and section as there may be need, and that interests the person. The key is customer service, admin, and marketing activities. Employer Description:Seaweed & Co. is dedicated to harnessing the natural power of seaweed for health, nutrition, and sustainability. With a strong focus on quality and innovation, our sustainable Scottish seaweed delivers unique benefits across food, health, and wellness industries. Committed to environmental responsibility, we ensure our seaweed is sustainably harvested and expertly processed to retain its natural goodness. Through cutting-edge research and a passion for seaweed’s potential, we strive to make this incredible marine superfood accessible to businesses and consumers worldwide.Working Hours :Monday to Friday, 9 am-5 pm, but with flexible working possible.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative....Read more...
This apprenticeship is a role within the Civil Service. To see full details of the apprenticeship click on ‘apply’ to go to the Civil Service Jobs website.Training Outcome:You can see full details of this apprenticeship on Civil Service Jobs.
Employer Description:You can see full details of this apprenticeship on Civil Service Jobs.Working Hours :Click apply to see full details of the working week for this apprenticeship.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Physical fitness,Driving licence....Read more...
As an Admin Assistant/Report Writer Apprentice, you’ll play a vital role in supporting their advisers and ensuring their client processes run smoothly. This is a fantastic opportunity to gain experience in financial services administration while developing your report writing and professional skills.
Prepare suitability reports and documentation for mortgage applications and financial advice cases
Support advisers with client preparation and review packs
Chase and upload documents from clients onto the system
Input data into client management software
Chase providers and lenders for case updates
Input invoices and payments into the system
Perform other general administrative tasks around the office
Training:Level 3 Apprenticeship in Business Administration consisting of:
Level 3 Apprenticeship in Business Administration
Level 2 Functional Skills in Mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the Apprenticeship. There will also be an end point assessment.Training Outcome:After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education.Employer Description:Humba offers expert advice in both mortgages and financial planning, providing personalised solutions to meet customers' needs.Working Hours :Monday to Friday, between 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
The role will involve supporting the service to administer council tax for 2 local authority areas. The service administers council tax, business rates and locally administered benefits as well as enforcing on any associated arrears/debts. It is a fast-paced environment with a high customer demand.
Duties will include, but not be limited to:
• Completing Revenues & Benefits system reconciliations
• Reviewing & approving bills and benefit notifications being issued for print
• Considering and responding to customer enquiries
• Scrutinising and improving internal procedures
• Undertaking reviews of council tax discounts and exemptions
• Supporting the Council Tax Administration Team with clerical dutiesTraining:The qualification will be achieved in the workplace during the duration of the apprenticeship.Training Outcome:The City of Lincoln Council is committed to “Grow our Own” and supporting apprentices through their training and development to secure full-time roles within the council where suitable vacancies arise.Employer Description:The City of Lincoln Council is a local authority which provides a range of public services to the residents of Lincoln such as housing, revenues and benefits and council tax. The Council's vision statement is “Together, let’s deliver Lincoln’s ambitious future”.Working Hours :Monday - Thursday 9am - 5pm
Friday - 9am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working,Creative,Initiative,Literacy skills....Read more...
Responsible for the warehouse process in specific area
Ensure all equipment is maintained and operated according to the SOP’s
Ensure all work supports a food safety excellence culture through adherence to food safety standards
Ensuring Key Performance Indicators production targets are met
Ensure there is an accurate record of stock within the warehouse
Ensure all items moved, shipped or received are logged in the correct manner
Ensuring storage areas and the warehouse are kept tidy and identify areas where processes could be improved
Ensure goods don’t get damaged
Ensure the bulk assemble pick sheets are dispatched with maximum efficiency
Adherence to food safety rules/processes
Load/unload goods from the truck
Check all loads for damaged or missing items upon receipt
Ensure all items which come in and goes out of the warehouse are recorded correctly
Ensure adherence to good hygienic practices in the warehouse liaising with Supervisor and Hygiene Team
Actively promote clean as you go at all times
Consciously create a workplace culture that is consistent with Dalziel Ingredients guiding and operating principles
Ensuring that communication between staff members/department is ongoing
Report all machine faults to supervisor and the maintenance team
Recommend process improvements to enhance operational efficiency and safety
Identify and report all unsafe operations to supervisor and safety reps immediately
Supporting the activities of production personnel to ensure effective performance of job duties
Ensure Team comply with set health and safety policies when carrying out job duties
Training:Supply Chain Warehouse Operative Level 2.Training Outcome:Potentially a full-time role available for the right person upon completion of apprenticeship. The employer is invested in progressing staff within the business when the opportunity arises.Employer Description:We are a leading food manufacturer specialising in developing bespoke flavour and functional blends for all food sectors.Working Hours :Monday to Friday, 07:30 - 16:30Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Consistently improve upon and deliver a Customer Experience to the highest standards to both internal and external customers.
Responsible for ensuring products manufactured by Dalziel Ingredients Ltd are delivered on time to either internal or external customers.
Customer requirements and monitoring of performance
Effectively deal with both incoming and outgoing calls to ensure a high level of productivity
To integrate and participate in the Food Safety Culture into the procurement process through regular attendance of departmental meetings
To ensure that BRC V8 Global Food Standard through the Dalziel Ingredients Ltd, relevant procedures and other documents are fully implemented into the day-to-day activities of the site which cover Food Safety, Quality, Legality and Integrity
To liaise with the NPD / Technical teams to ensure that customer services do not impact Food Safety, Quality, Legality, Integrity and customer
To ensure that Service Customer Complaints and issues related to Food Safety, Quality, Legality and Integrity are dealt with in a timely manner.
Respond to customer communications via email as well as telephone
Ensure all data and administrative work is carried out accurately and in a timely manner.
Liaise and develop a rapport with internal/external customers
Able to manage own time and productivity effectively to meet service requirements
Actively look for ways to improve customer service, including your own personal performance, by sharing ideas with your team.
Display extensive knowledge about products and services
Maintain sensitive data information
Adherence to food safety rules/process
Ensure a clean and tidy office inline with a highly accredited BRC site
Supports and promotes 'clean as you go'
Consciously create a workplace culture that is consistent with Dalziel Ingredients guiding and operating principles
Ensuring that communication between all staff members/department is ongoing.
Ensure a safety-first approach in all you do
Actively support the company’s Health and Safety objectives
KPI’s for this role will be measured on: On time in full delivery of all Materials, Stock Levels, Schedule Adherence and Materials availability
Training Outcome:Potentially a full-time role available for the right person upon completion of the apprenticeship. The employer is invested in progressing staff within the business when the opportunity arises.Employer Description:Dalziel are a leading food manufacturer specialising in developing bespoke flavour and functional blends for all food sectors.Working Hours :Monday to Friday, between 09:00-17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Support pupils in their learning under the guidance of the class teacher.
Assist in the preparation of classroom materials and resources.
Help maintain a positive, safe, and inclusive learning environment.
Work with small groups or individual pupils to reinforce learning.
Support children with additional needs, promoting independence and confidence.
Supervise pupils during break times, lunchtimes, and school activities.
Contribute to the assessment and recording of pupil progress.
Attend training sessions and complete coursework as part of the apprenticeship programme.
Build positive relationships with pupils, staff, and parents.
Uphold the school’s values and contribute to the wider school community.
Training:On-the-job training alongside experienced teachers and support staff, focusing on classroom management, safeguarding, and supporting pupils with diverse needs. Formal study towards a Level 3 Teaching Assistant qualification, including modules on child development, learning strategies, and inclusive education practices. Training Outcome:This position offers the opportunity for long-term permanent employment for the right candidate.Employer Description:The school is for children between the ages of four and eleven years. We are proud of the rich heritage of our school building and the history of education it has provided for many pupils. As a catholic school, we warmly welcome children of the catholic faith as well as those following other faith traditions. Part of the Bishop Wilkinson Catholic Education Trust, we are partnership of schools who challenge and support each other to set the highest expectations for our staff and our pupils. We relish this approach.
We welcome all children – no matter what their individual needs – and strive to include them with additional support in all areas of the curriculum. We aim for every child to make progress whatever their starting point or background.
Our school mission statement is: We follow in Christ’s footsteps.
At St Patrick’s, we aim to foster a caring and creative environment where each child can reach their full potential, spiritually, socially, emotionally, intellectually and physically, that each child may lead a healthy, productive and meaningful life.Working Hours :Term Time Only + 5 Days (39 Weeks Per Year).
37 Hours per Week.Skills: Communication skills,Organisation skills,Team working,Creative,Initiative,Basic literacy and numeracy,Patience and empathy....Read more...
Provide and support dentist with surgery
Preparation of instruments
Supporting patients
Maintaining records
Keeping all clinical areas sterile
Liaising with reception
Awareness of emergency drugs
Adhering to H&S
Training:
On the job training
Level 3 Dental Nursing qualification
Day release at Newcastle Training Office
Training Outcome:Depending on the circumstances of the business, upon completion of the apprenticeship programme there could be a potential position of employment available.Employer Description:Our fantastic team have worked hard to deliver to you a modern, patient-focussed dental practice, offering high quality dental care to all patients in comfortable surroundings, with state-of-the-art equipment.
Our ethos is prevention of dental disease; maintaining healthy, functional teeth for you and your family. Our whole team works together to save teeth, undertaking advanced treatment to prevent tooth extraction where we can.Working Hours :Working between 08.45 - 17.45 Monday to Friday, one late evening per week, which will be 08.45 - 20.15. (Shifts to be confirmed and to include a Saturday morning).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
Key Responsibilities
Technical & Digital Systems Support
Provide day-to-day administrative and user support for business, quality systems and software
Coordinate with IT support for system updates, access control, and troubleshooting
Maintain and update the company website on a monthly basis
Create and schedule content for social media platforms (Instagram, --Facebook, LinkedIn, TikTok)
Assist in drafting internal communications such as newsletters and updates
Data & Document Management
Manage digital filing and data systems, ensuring documents care organised, accessible, and current
Maintain version control and adherence to documentation protocols
Assist in creating reports, schedules, and compliance documents as needed
Participate in preparation for audits and accreditations
Project & Workflow Coordination
Support department leads by inputting and managing data within business systems
Help track project progress, key milestones, and relevant documentation
Liaise with external partners and vendors to ensure timely submission of information
Process Optimisation
Identify and implement improvements to streamline digital workflows
Develop user guides and provide basic training for internal systems
Support new technology rollouts and digital transformation initiativesTraining:Level 3 Digital Support Technician Apprenticeship qualification
Functional Skills in maths and English, if requiredBlended on/off the job training Training Outcome:Full-time employment is expected once the apprenticeship is completeFurther training opportunities with Higher Level Apprenticeships are also availableEmployer Description:Our client is a leading tractor parts company. They know what you’re up against: long days, tight deadlines, and the constant need to keep your machinery running. We’ve worked alongside farmers like you for decades, through breakdowns, rebuilds, and everything in between. That’s why we specialise 100% in tractor parts, new, used, and hard-to- find. It’s what we do, what we know, and how we help you keep going strong.Working Hours :Monday- Friday, 9.00am- 5.00pm
37.5 hours a weekSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive training, while in full-time employment.
A Multi-Skilled Vehicle Accident Repair Technician repairs all elements of a vehicle after it has taken some type of collision damage. This will involve learning the skills required to take an accident damaged vehicle through various stages of repair to the pre-accident condition.
These fall into three main areas of skills training:
MET-Mechanical, Electrical & Trim. Candidates will learn remove and refit processes of all main vehicle systems including air conditioning, vehicle alignment and Hybrid & Electric vehicle systems
Panel-repair. Candidates will learn to repair bodywork by replacing panels, filling defects and carrying out techniques such as welding, bond and riveting and correcting misalignment
Paint-surface repair. Candidates will learn how to prepare surfaces and carry out paint refinishing through the following techniques; sealing, masking, priming, application of base coat & lacquer, repairing defects and polishing
Duties will include:
Accurately and skilfully undertake all aspects of the motor vehicle body repair
Detect and diagnose any additional faults for further repair
Working under direct supervision at all times to achieve full competence and qualification
Ensure all work is completed safely and complies with manufacturer and British Standard industry guidelines
Any other ad hoc duties and when required
In addition to this you will also gain IMI qualifications in air conditioning, electric vehicle (EV) systems, Advanced Driver Assistance Systems (ADAS), and welding
Training:
The programme for the Multi-Skill Accident Repair Apprenticeship level 3 incorporates underpinning knowledge delivered in partnership and managed by EMTEC College based in Nottingham, you will be required to travel to Nottingham for 7 separate weeks across each year. Travel and accommadation costs with be covered by Halo
Apprentices will be required to have or achieve level 2 in English and maths prior to completion of their apprenticeship
Regular review and welfare visits from appointed assessors who will observe all evidence opportunities that occur naturally in the workplace
Training Outcome:Upon successful completion of the apprenticeship, the role holder will progress to full-time employment with the company.Employer Description:Halo is extremely well known within the insurance industry for having extraordinarily high performing people and since we are a people thinking business, we know that it’s our teams and centres that provide extraordinary results. Therefore, you can expect an excellent package and environment.
• Accredited Living Wage Employer
• Employee assistance programme for you and your family
• Health and wellbeing apps
• Cycle scheme
• Gym discounts
• Retail and restaurant discount and cashback
• Life Insurance
• Health Insurance
• virtualGP
• Enhanced family friendly pay such as maternity and paternity
• Free fruit and pizza
• Refer a friend bonus incentive
• Employee recognition rewards
• Team Event Budget (do something fun together!)
• Discounted LV insurance
• Get appreciated for your time with paid breaks
• 25 days holiday plus public holidays
• We invest in YOU with opportunities for career progression
• Pension contributions
• Work within a modern and clean working environment
• And we are always open to hearing what our people want!
We are committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. We are an inclusive workplace, where staff respect one another, feel valued for their differences and can be themselves.
We are creating the next generation of repair centres, driven by a passion for service, quality, and customer focus, and we want you to be a part of it!
Our Values
Be Proud – take pride in your work and celebrate your successes, big or small.
Keep It Simple – simple solutions are harder to find than complex ones, but consistency and simplicity matter most
Do the Right Thing – if it feels right in your heart, do it. If it doesn’t, then don’t.
And most importantly, always be extraordinary.Working Hours :Monday - Friday, 8.00am - 5.00pm and 1 in 2 Saturdays, 8.00am - 12.00pm depending on business needs.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative....Read more...
Apprentice Field Service Engineer to cover the North of the UK, working on volumetric concrete mixers and cement silos, diagnosing, repairing and maintaining our customers’ construction machinery.
The role includes:
The commissioning and calibration of our machines to ensure the highest level of accuracy
On-site servicing
Customer training
Machine inspections
Diagnosing mechanical, hydraulic and electrical faults, using diagnostic tools and technical knowledge
Attending emergency breakdowns
Timely completion of job reports and timesheets
Providing technical advice and support to customers when required
Presenting a positive image of Armcon at all times
A flexible approach to workload, hours and possible nights away from home
Being friendly and personable as you will be customer facing
Full training will be provided, essentially by working on customer sites alongside our Senior Field Service Engineer and occasionally at our site in Poynton Cheshire. Ultimately, you will be working solo covering the North of England.
Ideally you will already have or be working towards getting a driving licence. Once fully trained, you will be issued with a company van, fuel and credit card. Power tools will be provided and there is a company pension scheme. We offer 24 days’ holiday, uniform and ongoing training and career development. Also, an annual bonus based on company performance.Training:Maintenance and Operations Engineering Technician Level 3.
Training will take place 1 day per week at Kendal College. Training Outcome:Possibility to progress to Level 4 HNC. Continue on to a permanent role and ultimately be working solo as a Field Service Engineer.Employer Description:Armcon are suppliers to the concrete industry. We are a dealer for Proall volumetric mixers and we supply moulds to precasters for the production of items such as fence posts, gravel boards, paving slabs and an ornamental range.
We have been in business for over 30 years and are employee owned.Working Hours :Monday to Friday 7am to 5pm (with some flexibility required to meet customer needs)
This is a field-based role covering North of England. Ideally candidate will be based in or around Carnforth.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Initiative,Patience,Physical fitness....Read more...
